FieldEZ vs RazorSync
FieldEZ
fieldez.com
RazorSync
razorsync.comSide by side
| Figure | FieldEZ | RazorSync |
|---|---|---|
| Price from | $8/mo | $90/mo |
| Free plan | — | — |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | Yes | — |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | Yes |
| Plans published | 9 | 5 |
| Spec score · Field Service Management Software | 8.9 (#9) | 8.9 (#5) |
| Headquarters | Bengaluru, Karnataka, India | Brentwood, Tennessee, United States |
| Industries | FieldEZ lists manufacturing, telecom, utilities, healthcare, consumer electronics and appliances, IT operations and managed services, retail and FMCG, and oil and gas as supported industries. | The maker says the platform supports 20 core industries, including HVAC, plumbing, electrical, lawn care, appliance repair, IT repair and alarm services. |
| Integrations | The platform provides open APIs and integrations to connect with ERP, ITSM and finance systems. | Documented integrations include QuickBooks Online, QuickBooks Desktop, Google Calendar, Google Maps, Microsoft Outlook and PayPal. |
| Mobile platforms | FieldEZ says its mobile applications are supported on Apple App Store and Google Play Store. | both |
| Offline operation | The mobile field app can execute jobs, checklists and proof-of-service capture offline and synchronize when connectivity returns. | RazorSync advertises operation from smartphone, tablet or computer even when offline. |
| Rating on Capterra | 4.8 out of 5 from 62 reviews | 4.3 out of 5 from 487 reviews |
| Rating on G2 | 4.4 out of 5 from 69 reviews | 2.5 out of 5 from 8 reviews |
| Rating on GetApp | 4.8 out of 5 from 62 reviews | 4.3 out of 5 from 487 reviews |
| Security | FieldEZ states that it is ISO 27001 and SOC 2 certified and provides role-based access and multi-geography deployment. | RazorSync says it uses reasonable safeguards against loss, misuse and unauthorized access, while acknowledging that no security measure guarantees protection. |
| Support | FieldEZ offers L1, L2 and L3 support, with email support and phone escalation for highly critical L1 issues. | Support is offered by phone, email and in-app chat Monday through Thursday 7am–6pm CST, Friday 7am–5pm CST, with limited weekend chat and email. |
| What it does | FieldEZ combines equipment sales, field service management and IT service management around a unified asset record. | RazorSync is cloud field-service software for scheduling, dispatching, customer records, work orders, invoicing and payments across office and field devices. |
Plans
FieldEZ
- 31-50 Users$8 a month
- 16-30 Users$10 a month
- 1-15 Users$12 a month
- FieldEZ Lite for SMEsPrice not published
- FieldEZ Pro for EnterprisesPrice not published
- IQ EssentialsPriced on request
- IQ ProPriced on request
- IQ UltimatePriced on request
- RetailEZPriced on request
RazorSync
- Solo$90 a month
- Team$225 a month
- Pro$499 a month
- EnterprisePrice not published
- EnterprisePriced on request
In their own words
FieldEZ
FieldEZ is a unified operations platform for enterprise equipment and field operations, bringing sales, service, support, IT support, and assets onto a shared data model and asset record. It lists more than 175 capabilities, including lifecycle costing, reliability analysis, predictive maintenance, compliance records, and IoT connectivity. Open APIs and integrations connect with ERP, ITSM, and finance systems. FieldEZ serves industries including manufacturing, telecom, utilities, healthcare, retail, and oil and gas, and describes deployments for mid-market teams, enterprises, systems integrators, managed service providers, OEMs, and equipment distributors. Technicians can use the mobile app offline to execute jobs, complete checklists, and capture proof of service, then sync when connectivity returns. FieldEZ IQ has three cumulative plans: Essentials assists users, Pro predicts and recommends, and Ultimate can execute autonomously within configured confidence thresholds. The maker states that FieldEZ is ISO 27001 and SOC 2 certified, and offers role-based access and multi-geography deployment. It reports more than 50 million managed assets, 50,000 field technicians, and service in more than 10 countries. Platforms include Android, iOS, web, Windows, and API.