FieldEZ vs ServiceChannel
FieldEZ
fieldez.com
ServiceChannel
servicechannel.comSide by side
| Figure | FieldEZ | ServiceChannel |
|---|---|---|
| Price from | $8/mo | $500/mo |
| Free plan | — | — |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | Yes | — |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | Yes |
| Plans published | 9 | 4 |
| Spec score · Field Service Management Software | 8.9 (#9) | 8.4 (#26) |
| Company history | FieldEZ states that it has been in market for 15 years. | ServiceChannel says it has served multi-site businesses since 1999 and joined Fortive in 2021. |
| Company legal name | The company is identified as Fieldez Technologies Private Limited. | The privacy policy identifies the company as ServiceChannel.com, Inc. |
| Headquarters | Bengaluru, Karnataka, India | Greenville, South Carolina, United States |
| Integrations | The platform provides open APIs and integrations to connect with ERP, ITSM and finance systems. | REST APIs support work-order creation and updates, check-in/out, proposal submission, invoice generation and status tracking. |
| Rating on Capterra | 4.8 out of 5 from 62 reviews | 4.5 out of 5 from 157 reviews |
| Rating on G2 | 4.4 out of 5 from 69 reviews | 4.2 out of 5 from 168 reviews |
| Rating on GetApp | 4.8 out of 5 from 62 reviews | 4.5 out of 5 from 157 reviews |
| Security | FieldEZ states that it is ISO 27001 and SOC 2 certified and provides role-based access and multi-geography deployment. | The company links to a Trust Center and publishes a Product Security Incident Response Policy, but the opened Trust Center page did not expose details. |
| What it does | FieldEZ combines equipment sales, field service management and IT service management around a unified asset record. | ServiceChannel is a facilities-management system for multi-location organizations to manage maintenance work orders, invoices, providers, projects and assets in one system. |
Plans
FieldEZ
- 31-50 Users$8 a month
- 16-30 Users$10 a month
- 1-15 Users$12 a month
- FieldEZ Lite for SMEsPrice not published
- FieldEZ Pro for EnterprisesPrice not published
- IQ EssentialsPriced on request
- IQ ProPriced on request
- IQ UltimatePriced on request
- RetailEZPriced on request
ServiceChannel
- Provider API integration$500 a month
- ServiceChannel ManagedPriced on request
- ServiceChannel PlatformPriced on request
- ServiceChannel PlatformPriced on request
In their own words
FieldEZ
FieldEZ is a unified operations platform for enterprise equipment and field operations, bringing sales, service, support, IT support, and assets onto a shared data model and asset record. It lists more than 175 capabilities, including lifecycle costing, reliability analysis, predictive maintenance, compliance records, and IoT connectivity. Open APIs and integrations connect with ERP, ITSM, and finance systems. FieldEZ serves industries including manufacturing, telecom, utilities, healthcare, retail, and oil and gas, and describes deployments for mid-market teams, enterprises, systems integrators, managed service providers, OEMs, and equipment distributors. Technicians can use the mobile app offline to execute jobs, complete checklists, and capture proof of service, then sync when connectivity returns. FieldEZ IQ has three cumulative plans: Essentials assists users, Pro predicts and recommends, and Ultimate can execute autonomously within configured confidence thresholds. The maker states that FieldEZ is ISO 27001 and SOC 2 certified, and offers role-based access and multi-geography deployment. It reports more than 50 million managed assets, 50,000 field technicians, and service in more than 10 countries. Platforms include Android, iOS, web, Windows, and API.
ServiceChannel
ServiceChannel has no write-up on Specifiction yet; its figures are above.