FieldEZ vs ServicePower
FieldEZ
fieldez.com
ServicePower
servicepower.comSide by side
| Figure | FieldEZ | ServicePower |
|---|---|---|
| Price from | $8/mo | Free |
| Free plan | — | Yes |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | Yes | — |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | Yes |
| Plans published | 9 | 4 |
| Spec score · Field Service Management Software | 8.9 (#9) | 8.8 (#12) |
| Headquarters | Bengaluru, Karnataka, India | McLean, Virginia, United States |
| Integrations | The platform provides open APIs and integrations to connect with ERP, ITSM and finance systems. | Workforce Connectors and APIs connect ServicePower with CRM, ERP, workforce-management, customer, contractor, and other enterprise systems. |
| Product | FieldEZ is a unified operations platform for enterprise equipment and field operations, covering field service, IT support, assets and sales on one record. | ServicePower describes itself as an AI-powered field service management platform for enterprise organizations managing employed, contracted, or blended workforces. |
| Rating on Capterra | 4.8 out of 5 from 62 reviews | 4.4 out of 5 from 9 reviews |
| Rating on G2 | 4.4 out of 5 from 69 reviews | 4.4 out of 5 from 18 reviews |
| Rating on GetApp | 4.8 out of 5 from 62 reviews | 4.4 out of 5 from 9 reviews |
| Security | FieldEZ states that it is ISO 27001 and SOC 2 certified and provides role-based access and multi-geography deployment. | The Trust Center lists SOC 1 Type II and SOC 2 Type II attestations and describes encryption in transit and at rest, access controls, and ongoing monitoring. |
| Security certifications | FieldEZ states that it is ISO 27001 and SOC 2 certified and provides role-based access control with multi-geography deployment. | The trust center states SOC 1 Type II and SOC 2 Type II attestations and support for GDPR, UK GDPR, EU Standard Contractual Clauses, CCPA, and other US state privacy laws. |
| Support | FieldEZ offers L1, L2 and L3 support, with email support and phone escalation for highly critical L1 issues. | The site directs servicers to a dedicated help center and lists customer support through its support portal. |
| What it does | FieldEZ combines equipment sales, field service management and IT service management around a unified asset record. | ServicePower is a field-service and mobile-workforce platform covering scheduling, routing, dispatch, contractor management, warranty claims, and business intelligence. |
Plans
FieldEZ
- 31-50 Users$8 a month
- 16-30 Users$10 a month
- 1-15 Users$12 a month
- FieldEZ Lite for SMEsPrice not published
- FieldEZ Pro for EnterprisesPrice not published
- IQ EssentialsPriced on request
- IQ ProPriced on request
- IQ UltimatePriced on request
- RetailEZPriced on request
ServicePower
- Employed WorkforcePriced on request
- Contracted WorkforcePriced on request
- Blended WorkforcePriced on request
- ServicePower HUBFree
In their own words
FieldEZ
FieldEZ is a unified operations platform for enterprise equipment and field operations, bringing sales, service, support, IT support, and assets onto a shared data model and asset record. It lists more than 175 capabilities, including lifecycle costing, reliability analysis, predictive maintenance, compliance records, and IoT connectivity. Open APIs and integrations connect with ERP, ITSM, and finance systems. FieldEZ serves industries including manufacturing, telecom, utilities, healthcare, retail, and oil and gas, and describes deployments for mid-market teams, enterprises, systems integrators, managed service providers, OEMs, and equipment distributors. Technicians can use the mobile app offline to execute jobs, complete checklists, and capture proof of service, then sync when connectivity returns. FieldEZ IQ has three cumulative plans: Essentials assists users, Pro predicts and recommends, and Ultimate can execute autonomously within configured confidence thresholds. The maker states that FieldEZ is ISO 27001 and SOC 2 certified, and offers role-based access and multi-geography deployment. It reports more than 50 million managed assets, 50,000 field technicians, and service in more than 10 countries. Platforms include Android, iOS, web, Windows, and API.
ServicePower
ServicePower is web-based software for managing field service work across employed, contracted, or blended workforces. Its listed capabilities include route optimization, customer portals, invoicing, and payments. Employed Workforce combines scheduling and mobile access with customer self-service, work order management, analytics, and Vision AI. Contracted Workforce includes dispatch, contractor reimbursement, contractor management and compliance, customer self-service, work order management, and analytics. Blended Workforce brings together scheduling, mobile access, dispatch, contractor reimbursement, contractor management and compliance, and customer self-service. ServicePower HUB covers work order management, warranty and cash-on-demand job management, parts ordering, payment processing, estimates, and invoices. The software runs on the web. ServicePower offers a free plan, with pricing on request. The maker is based in McLean, Virginia, United States.