FieldEZ vs Zuper
FieldEZ
fieldez.com
Zuper
zuper.coSide by side
| Figure | FieldEZ | Zuper |
|---|---|---|
| Price from | $8/mo | $299/mo |
| Free plan | — | — |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | Yes | — |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | Yes |
| Plans published | 9 | 4 |
| Spec score · Field Service Management Software | 8.9 (#9) | 9.3 (#1) |
| Company legal name | The company is identified as Fieldez Technologies Private Limited. | Crunchbase lists the legal name as Zuper, Inc. |
| Headquarters | Bengaluru, Karnataka, India | Sammamish, Washington, United States |
| Integrations | The platform provides open APIs and integrations to connect with ERP, ITSM and finance systems. | Zuper advertises more than 60 integrations, including HubSpot, Salesforce, Zendesk, Zoho, QuickBooks, Xero, Stripe, Slack and SurveyMonkey. |
| Mobile platforms | FieldEZ says its mobile applications are supported on Apple App Store and Google Play Store. | both |
| Rating on Capterra | 4.8 out of 5 from 62 reviews | 4.5 out of 5 from 56 reviews |
| Rating on G2 | 4.4 out of 5 from 69 reviews | 4.7 out of 5 from 152 reviews |
| Security | FieldEZ states that it is ISO 27001 and SOC 2 certified and provides role-based access and multi-geography deployment. | Zuper states that it is ISO/IEC 27001:2022 certified and SOC 2 Type II compliant. |
| Support | FieldEZ offers L1, L2 and L3 support, with email support and phone escalation for highly critical L1 issues. | Zuper’s product capabilities page says support is available through its online help center, email, and phone, with live demos and onboarding assistance. |
| What it does | FieldEZ combines equipment sales, field service management and IT service management around a unified asset record. | Zuper is a cloud field-service platform covering customer requests, scheduling, dispatch, work orders, technician activity, invoicing, payments and reporting. |
Plans
FieldEZ
- 31-50 Users$8 a month
- 16-30 Users$10 a month
- 1-15 Users$12 a month
- FieldEZ Lite for SMEsPrice not published
- FieldEZ Pro for EnterprisesPrice not published
- IQ EssentialsPriced on request
- IQ ProPriced on request
- IQ UltimatePriced on request
- RetailEZPriced on request
Zuper
- Zuper Connect$299 a month
- EnterprisePriced on request
- GrowthPriced on request
- StarterPriced on request
In their own words
FieldEZ
FieldEZ is a unified operations platform for enterprise equipment and field operations, bringing sales, service, support, IT support, and assets onto a shared data model and asset record. It lists more than 175 capabilities, including lifecycle costing, reliability analysis, predictive maintenance, compliance records, and IoT connectivity. Open APIs and integrations connect with ERP, ITSM, and finance systems. FieldEZ serves industries including manufacturing, telecom, utilities, healthcare, retail, and oil and gas, and describes deployments for mid-market teams, enterprises, systems integrators, managed service providers, OEMs, and equipment distributors. Technicians can use the mobile app offline to execute jobs, complete checklists, and capture proof of service, then sync when connectivity returns. FieldEZ IQ has three cumulative plans: Essentials assists users, Pro predicts and recommends, and Ultimate can execute autonomously within configured confidence thresholds. The maker states that FieldEZ is ISO 27001 and SOC 2 certified, and offers role-based access and multi-geography deployment. It reports more than 50 million managed assets, 50,000 field technicians, and service in more than 10 countries. Platforms include Android, iOS, web, Windows, and API.