Fieldified vs Service Pro

Fieldified is field service management software for contractors and home service businesses, bringing together customer management, scheduling, dispatch, estimates, invoices and payments. Its CRM tools organize client details, requests, bookings and notifications. Scheduling supports technician assignments, route optimization, reminders and GPS tracking. Teams can create customizable quotes and invoices and automate follow-ups by email or text. The iOS and Android apps provide job details, time tracking, photos, signatures, messaging and offline work. Listed integrations include QuickBooks, Stripe, Google Calendar, Zapier, Mailchimp, HubSpot and Xero; the service also supports web and API access. A free plan is listed with usage limits, and the pricing page describes an unlimited free trial with certain limits and no credit card required to start. Paid plans begin at $49 a month for five users; additional users are listed at $5/user. Fieldified says its security measures include encryption at rest and in transit, mandatory admin MFA, monitoring and independent security assessments.

Service Pro is a field service management platform for organizations that service, install, and maintain physical equipment. Dispatchers can assign technicians to work orders, follow job status in real time, and keep customers informed. A color-coded, drag-and-drop scheduler filters technicians by location, skill level, and certification. Service calls can become work orders, including through call-to-quote and call-to-order conversions. The native mobile app runs on iOS, Android, and Windows devices and supports offline work. Technicians can review work orders, customer and asset history, and contract or warranty coverage, then record labor, parts, photos, and signatures. The mobile app can integrate with systems such as QuickBooks, NetSuite, and Viewpoint. API access requires a separately purchased Service Pro API Connector license. A subscription includes a secure hosted cloud environment, ongoing dedicated support, and account management. Pricing is customized, billed annually per user, and implementation fees also apply. MSI says free trials may be offered when appropriate for a customer's evaluation; customers are directed to contact sales.