Fieldorbit vs ServiceMonster
Fieldorbit
fieldorbit.com
ServiceMonster
servicemonster.comSide by side
| Figure | Fieldorbit | ServiceMonster |
|---|---|---|
| Price from | $10/mo | $6.67/mo |
| Free plan | Yes | — |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | — | Yes |
| Plans published | 3 | 6 |
| Spec score · Carpet Cleaning Software | 8.3 (#8) | 7.8 (#21) |
| Integrations | The homepage says Fieldorbit integrates with QuickBooks, Sage, and Xero, and describes other third-party apps as available. | The maker lists 20+ integrations, including Google Calendar, Zapier, QuickBooks, Stripe, Twilio, and Authorize.net. |
| Mobile app | The cleaning page describes a mobile app, and the maker’s homepage specifies iOS and Android apps. | The ServiceMonster app is available for Android and iOS and is described as supporting full team functionality. |
| Purpose | Fieldorbit provides cloud-based software for managing cleaning businesses, cleaners, and cleaning jobs. | ServiceMonster is a platform for managing customers, teams, and business operations for service businesses. |
| Security | The homepage describes its integrations as secure, but the opened maker pages did not state a specific security certification or compliance standard. | The pricing page says ServiceMonster uses industry standard encryption protocols and security measures to protect data. |
| Support | The cleaning page says its helpdesk is UK-based, and the homepage FAQ says 24/7 support is included. | The pricing page says plans include free phone support and free training, and describes an in house support team and 24 hour online help site. |
| Trial | The homepage FAQ confirms a free trial and says no credit card is required to start it, without specifying the trial duration. | The maker offers a 14 day free trial with no credit card required. |
Plans
ServiceMonster
- Basic (annual billing)$79.99 a year
- Basic (monthly)$99.99 a month
- Grow (annual billing)$149.99 a year
- Grow (monthly)$199.99 a month
- Premier (annual billing)$229.99 a year
- Premier (monthly)$279.99 a month
In their own words
Fieldorbit
Fieldorbit is cloud-based software for managing cleaning businesses, cleaners, and jobs, available on the web, iOS, and Android. It serves swimming-pool, window, carpet, house, and commercial cleaning teams. Users can create quotes, turn them into jobs, and assign work to cleaners through the app. Teams can schedule and dispatch staff, check availability, send assignment notifications, and manage recurring jobs. Cleaners can upload completion photos and notes; office staff can review these and any customer signature or approval before invoicing. The software also includes time and attendance tracking, missed-shift reminders, automated marketing campaigns, lead follow-up, and a client portal. Fieldorbit says it integrates with QuickBooks, Sage, and Xero, with other third-party apps available. The free Basic Plan includes 10 jobs per month. Premium costs $10 a month for each user, and Pro costs $15 a month for each user; both are described as having unlimited everything. A free trial is available, and no credit card is required to start it.
ServiceMonster
ServiceMonster manages customers, teams, scheduling, sales, and operations for service businesses such as carpet cleaning, pressure washing, and window cleaning. Scheduling includes location-based color coding, appointment types, wait lists, and drag-and-drop controls. Sales tools cover estimates, invoicing, payments, contracts, automated billing, and recurring appointments. Marketing provides automated email and direct-mail campaigns, lead tracking, reporting, and dashboards. Android and iOS apps are described as supporting full team functionality. The service lists more than 20 integrations, including Google Calendar, Zapier, QuickBooks, Stripe, Twilio, and Authorize.net, plus an open API with documentation. Plans include phone support, training, and a 24-hour online help site. Pricing starts at $79.99/mo (annual), with a 14-day trial that requires no credit card. There is no free plan; annual subscriptions require an annual commitment.