Fingermark Eyecue vs Hi Auto
Fingermark Eyecue
fingermark.ai
Hi Auto
hi.autoSide by side
| Figure | Fingermark Eyecue | Hi Auto |
|---|---|---|
| Price from | — | — |
| Free plan | — | — |
| Free trial | — | — |
| Open source | — | — |
| Web | Yes | — |
| iOS | Yes | — |
| Android | Yes | — |
| Plans published | 1 | 0 |
| Spec score · Restaurant Drive-Thru Software | 7.4 (#8) | 7.1 (#14) |
| Integrations | The product page lists Adyen, Cog, Hiauto, Ingenico, NCR, Oracle, and PAR among its POS, KDS, business intelligence, and operations integrations. | Hi Auto says it integrates with HME, PAR, and Xenial for audio and POS. |
| Security | The product page states Eyecue is SOC 2 Type II compliant and describes end-to-end encryption, role-based access, continuous network monitoring, and independent penetration testing. | The product page describes multi-layered protection, strict controls, third-party audits and certifications, and customizable privacy features, without naming specific certifications there. |
Plans
In their own words
Fingermark Eyecue
Fingermark Eyecue uses AI and computer vision to help quick-service restaurants monitor operations and spot performance issues across locations. Its central hub provides multi-location dashboards, configurable camera views, and access on desktop and mobile. Teams can set alerts for conditions such as queue depth or wait times, then route them by text, email, or dashboard. Analytics include operating-stage breakdowns, shift trends, location benchmarks, KPIs, and leaderboards. Context Capture shows front- and back-of-house activity around performance drops, and teams can tag footage for staff training. Heatmaps and trajectory views show movement through restaurants and drive-thrus to help identify bottlenecks. Eyecue works with most existing IP cameras or purpose-built packages; an edge server handles continuous recording and AI tasks. Listed integrations include Adyen, Cog, Hiauto, Ingenico, NCR, Oracle, and PAR, as well as a Qu POS connection. The cloud platform has customer-specific retention settings. Installation, training, onboarding, a dedicated customer success manager, and 24/7 technical support are included. Pricing is available on request.
Hi Auto
Hi Auto is an AI order taker for drive-thru operations at high-volume quick-service restaurants. It handles substitutions and add-ons, supports English and Spanish orders, and lets brands configure voice persona, scripts, upsells, and regional settings. When the system lacks confidence or cannot fully understand an order, trained human agents can provide input. Hi Auto says it achieves 93% order completion and 96% accuracy across about 1,000 stores.
It integrates with HME, PAR, and Xenial for audio and point-of-sale functions, and with digital confirmation boards and kitchen display systems. Deployment requires a POS system, drive-thru audio, and reliable internet; the estimated rollout from pilot to scale is 90–120 days, depending on chain size and complexity. Installation uses an audio box to connect existing headsets and POS, takes about three hours, and is remotely supported. Hi Auto says it serves more than 200 franchisees across three continents and focuses exclusively on drive-thru use cases. Pricing is on request, and the site offers a free consultation. Support is available 24/7/365.