Fingermark Eyecue vs Xenial Drive-Thru Director
Fingermark Eyecue
fingermark.aiXenial Drive-Thru Director
xenial.comSide by side
| Figure | Fingermark Eyecue | Xenial Drive-Thru Director |
|---|---|---|
| Price from | — | — |
| Free plan | — | — |
| Free trial | — | — |
| Open source | — | — |
| Web | Yes | — |
| iOS | Yes | — |
| Android | Yes | — |
| Plans published | 1 | 0 |
| Spec score · Restaurant Drive-Thru Software | 7.4 (#8) | 6.5 (#20) |
| Purpose | Eyecue uses AI and computer vision to monitor QSR operations and reveal performance issues across restaurants. | Xenial Drive-thru Director provides analytics and visualizations intended to improve drive-thru performance. |
| Security | The product page states Eyecue is SOC 2 Type II compliant and describes end-to-end encryption, role-based access, continuous network monitoring, and independent penetration testing. | Xenial's privacy notice says it maintains administrative, technical, and physical safeguards designed to protect personal information submitted through its sites and apps. |
Plans
In their own words
Fingermark Eyecue
Fingermark Eyecue uses AI and computer vision to help quick-service restaurants monitor operations and spot performance issues across locations. Its central hub provides multi-location dashboards, configurable camera views, and access on desktop and mobile. Teams can set alerts for conditions such as queue depth or wait times, then route them by text, email, or dashboard. Analytics include operating-stage breakdowns, shift trends, location benchmarks, KPIs, and leaderboards. Context Capture shows front- and back-of-house activity around performance drops, and teams can tag footage for staff training. Heatmaps and trajectory views show movement through restaurants and drive-thrus to help identify bottlenecks. Eyecue works with most existing IP cameras or purpose-built packages; an edge server handles continuous recording and AI tasks. Listed integrations include Adyen, Cog, Hiauto, Ingenico, NCR, Oracle, and PAR, as well as a Qu POS connection. The cloud platform has customer-specific retention settings. Installation, training, onboarding, a dedicated customer success manager, and 24/7 technical support are included. Pricing is available on request.
Xenial Drive-Thru Director
Xenial Drive-Thru Director is a cloud system for monitoring and managing drive-thru performance. A real-time animated display shows vehicles to crew members, while live indicators report guest counts and speed of service. The product automates traffic management to increase transactions while maintaining guest satisfaction and uses gamification to encourage competition between crews. It supports single-lane and dual-lane drive-thrus and works with existing drive-thru hardware. Reports in the Classic Portal provide speed-of-service metrics. Documented hardware includes a media-player controller, GPIO board, and vehicle-detection system. Xenial publishes API documentation for vehicle data retrieval by date and credential changes, and its Genius Drive Thru API supplies drive-thru event data. A case study describes integration with Xenial’s digital menu-board platform for traffic-based full-screen menu changes. Xenial says brands using the product reduce speed of service by 12 seconds or more. Pricing is on request.