FireCert vs Serfy

FireCert manages certificates, asset registers, servicing and compliance for fire and security contractors working to UK standards. It covers fire alarms, emergency lighting, extinguishers, intruder alarms, CCTV and access control, with tools for inspection management, service contracts and compliance records. Engineers can complete visits offline using cached records that sync after reconnection. Locked certificates have unique QR codes and public verification pages with a SHA-256 hash. FireCert runs on web, iOS and Android, and its mobile workflow supports iPhone, iPad and Android devices. Professional costs £79 a month and supports up to five users, with unlimited certificates, buildings, clients and Client Portal users, Xero integration and standard support. Business costs £129 a month and includes unlimited users, quotes and customer acceptance, calendar sync, API access, webhooks and priority support. Business also provides Outlook and Google Calendar sync, plus company-email communications through Microsoft 365 and Google Workspace. A 14-day trial is available. FireCert does not include ARC integration, quoting or invoicing.

Serfy is a field service management platform for commercial service teams, covering work from quotes and requests through dispatch and billing. Work orders can move through scheduling, inspection, approval, and client sign-off. Its assignment engine ranks technicians using skills, certifications, GPS proximity, workload, and van parts inventory. Native iOS and Android apps support offline work and sync when connectivity returns. Asset tools include site and equipment hierarchies, preventive maintenance schedules, reliability analytics, and warranty tracking. Clients can submit requests, track technician arrival, view service histories, and approve quotes through a self-service portal; subcontractors receive controlled task access. Completed work orders can generate invoices, with card and ACH payments through Stripe. Serfy lists two-way synchronization with QuickBooks Online, NetSuite, and Sage Intacct, plus REST endpoints and outgoing webhooks. Other features include no-code workflows, an AI operations copilot, and OCR for turning incoming emails and PDF forms into work orders. Professional costs €25.00 per month, supports up to 25 users, and includes priority support. Serfy is headquartered in Vilnius, Lithuania, and describes itself as ISO 27001 certified.