FireHydrant vs RespondNow
FireHydrant
firehydrant.comRespondNow
github.comSide by side
| Figure | FireHydrant | RespondNow |
|---|---|---|
| Price from | $25/mo | Free |
| Free plan | Yes | Yes |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | Yes |
| API | Yes | — |
| Self-hosted | — | Yes |
| Plans published | 3 | 1 |
| Spec score · Incident Management Software | 8.2 (#11) | 7.3 (#23) |
| Integrations | Listed integrations include Slack, Microsoft Teams, Jira Cloud, Datadog, AWS CloudWatch, GitHub, ServiceNow, Zoom, and Terraform. | The project documentation describes integration with Slack; the Helm repository README also says it integrates with MongoDB. |
| Security | FireHydrant states it is SOC 2 Type II compliant and supports SAML 2.0 and SCIM. | The setup guide instructs administrators to generate and provide Slack app-level and bot OAuth tokens during setup. |
Plans
In their own words
FireHydrant
FireHydrant is an incident management platform combining on-call scheduling, alerting, automation, incident response and retrospectives. Runbooks can create Slack channels, start Zoom meetings, open Jira tickets and post incident updates. Its service catalog maps services and components to owners and can sync ownership and metadata from existing systems. Signals supports rotations, escalation policies, alert routing and notifications through SMS, voice, push, email and Slack. Teams can page, acknowledge, escalate and hand off alerts from Slack or Microsoft Teams. FireHydrant AI can generate incident summaries and status page updates, transcribe video meetings, provide context and draft retrospectives. Analytics track MTTA, MTTM and resolution time. Listed integrations include Slack, Microsoft Teams, Jira Cloud, Datadog, AWS CloudWatch, GitHub, ServiceNow, Zoom and Terraform. The Free plan permits up to 10 responders, two runbooks and three integrations. Pro costs $25.00 per month per responder, billed annually, and has a 14-day trial without a credit card. FireHydrant states it is SOC 2 Type II compliant and supports SAML 2.0 and SCIM.