Five9 Intelligent CX Platform vs Twilio Flex
Five9 Intelligent CX Platform
five9.com
Twilio Flex
twilio.comSide by side
| Figure | Five9 Intelligent CX Platform | Twilio Flex |
|---|---|---|
| Price from | — | $1/mo |
| Free plan | — | — |
| Free trial | — | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| API | — | Yes |
| Self-hosted | — | Yes |
| Plans published | 0 | 4 |
| Spec score · Call Center CRM Software | 5.9 (#19) | 8.1 (#12) |
| Spec score · Contact Center as a Service - Enterprise Software | 5.9 (#25) | 8.2 (#9) |
| Spec score · Contact Center as a Service - Midmarket Software | 5.9 (#26) | 8.2 (#11) |
| Founded | 2001 | 2008 |
| Headquarters | San Ramon, California, USA | San Francisco, CA |
Plans
Twilio Flex
- User + usage$35 a month
- Named user pricing$150 a month
- Active user hour pricing$1 a month
- Free trialFree
In their own words
Five9 Intelligent CX Platform
Five9 Intelligent CX Platform has no write-up on Specifiction yet; its figures are above.
Twilio Flex
Twilio Flex has no write-up on Specifiction yet; its figures are above.