Five9 Interaction Analytics vs NICE CXone
Five9 Interaction Analytics
five9.com
NICE CXone
nice.comSide by side
| Figure | Five9 Interaction Analytics | NICE CXone |
|---|---|---|
| Price from | $119/mo | $0.25/mo |
| Free plan | — | — |
| Free trial | — | — |
| Open source | — | — |
| Web | Yes | Yes |
| API | Yes | — |
| Plans published | 5 | 6 |
| Spec score · Contact Center Payments Software | 8.3 (#1) | 6.7 (#5) |
| Spec score · Contact Center Analytics Software | 8.2 (#4) | 6.5 (#23) |
| Spec score · Telemarketing | 8.2 (#4) | 6.6 (#14) |
| Spec score · Support Analytics | 8.3 (#5) | 6.6 (#17) |
| Spec score · Contact Center Quality Assurance Software | 8.1 (#5) | 6.4 (#21) |
| Spec score · Call & Contact Center Software | 8.2 (#9) | 6.6 (#25) |
| Founded | 2001 | 1986 |
| Headquarters | San Ramon, California, USA | Ra'anana, Israel and Hoboken, New Jersey, USA |
Plans
Five9 Interaction Analytics
- Digital$119 a month
- Core$159 a month
- EnterprisePriced on request
- PlusPriced on request
- ProPriced on request
NICE CXone
- Omnichannel Suite$110 a month
- Essential Suite$135 a month
- Core Suite$169 a month
- Complete Suite$209 a month
- Ultimate Suite$249 a month
- Ultimate Suite usage$0.25 a month
In their own words
Five9 Interaction Analytics
Five9 Interaction Analytics has no write-up on Specifiction yet; its figures are above.