Flook vs StepBeam
Flook
flook.co
StepBeam
stepbeam.comSide by side
| Figure | Flook | StepBeam |
|---|---|---|
| Price from | $39/mo | $10.33/mo |
| Free plan | Yes | Yes |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| API | — | Yes |
| Plans published | 5 | 5 |
| Spec score · Customer Onboarding Software | 9.0 (#2) | 8.5 (#5) |
| Analytics | Built-in analytics report completion rates, drop-off steps and click-through for each flow. | Analytics include funnel analysis, cohort tracking and feature-adoption metrics. |
| Audience | The Free plan is described as being for solo founders, while Pro is described as ideal for most product teams. | StepBeam identifies product managers, designers and customer-success teams as users who can create and iterate guides without engineering hand-offs. |
| Company size | LinkedIn describes Flook.co as privately held with 2–10 employees and four employees listed. | LinkedIn lists QLTY Consulting as having 2–10 employees. |
| Integrations | The terms page names Facebook's API for displaying Facebook and Instagram posts and also lists YouTube terms. | GetApp lists Zapier and Slack as StepBeam integrations. |
| Licence | Flook credits third-party runtime packages under MIT, ISC, BSD-3-Clause and Apache-2.0 licenses, but does not present the Flook service itself as open source. | The terms state that StepBeam software, documentation and underlying technology remain the exclusive property of QLTY Consulting AB, indicating proprietary licensing. |
| Limit: refunds | Paid subscriptions renew automatically and Flook says it gives no refunds or credits for partial, upgraded, downgraded or unused months. | Paid subscriptions are not prorated-refunded when cancelled during a billing period. |
| Support | The pricing page lists priority support on Growth and premium support on Lifetime, and the site provides a support email address. | GetApp lists email/help-desk, FAQs/forum and knowledge-base support, with documentation as a training option. |
| What it does | Flook is no-code software for creating in-product onboarding tours, tooltips, banners and popups. | StepBeam is a SaaS product-adoption platform for creating in-app guides, walkthroughs, checklists, surveys and engagement analytics. |
Plans
StepBeam
- FreeFree
- Growth$124 a year
- Growth$124 a month
- Business$319 a year
- Business$319 a month
In their own words
Flook
Flook is user onboarding software for creating tours, tooltips, banners, popups, and other guidance inside a product without code. Users install its Chrome extension, select elements in a live product interface, compose content, and publish. Tours can guide users through product flows and branch according to user role, plan, or trigger event. Other listed patterns include advanced tooltips, highlights, popups, and modals. Built-in analytics show completion rates, drop-off steps, and click-through for each flow. Widgets can be themed with fonts, colours, borders, timing, and animation. Flook says the software loads asynchronously and has been tested under 12 KB gzipped. The Free plan costs nothing and includes features from paid plans, but widgets are watermarked. Pro costs $39 a month and includes all widget types and custom branding. Growth costs $79 a month and adds analytics, segmentation, and priority support. Lifetime costs 75.00 USD once and includes Pro features, project management, and premium support; it is listed as available for early adopters. Checklists and keyboard-driven terminals are described as coming soon, not current patterns.
StepBeam
StepBeam is a product adoption platform for building interactive in-app guidance and onboarding. Teams can create tooltips, modals, banners, hotspots, lightboxes and polls, then target them by role, plan, behavior, URL or custom attributes. Checklists and onboarding flows track progress and send reminders. In-app NPS surveys can be scheduled, with trend tracking and automated follow-ups; analytics include funnels, cohorts and feature adoption. AI translation supports more than 50 languages. Its gzipped SDK is smaller than 30KB and works with React, Vue, Angular or plain JavaScript. StepBeam provides a REST API and SDKs; requests use an API key and are limited to 1,000 per minute per key. It is available on web and through an API. There is a free plan and a 30-day trial; paid plans start at $124/mo (annual). The operator, QLTY Consulting AB, says it is GDPR-compliant, stores data in the EU and does not sell user information.