Fluent Order Management vs Microsoft Dynamics 365 Sales

Fluent Order Management

Figure	Fluent Order Management	Microsoft Dynamics 365 Sales
Price from	—	$4/mo
Free plan	—	—
Free trial	—	Yes
Open source	—	—
Web	Yes	Yes
iOS	—	Yes
Android	—	Yes
API	Yes	Yes
Plans published	2	11
Spec score · Order Management Software	7.3 (#36)	8.7 (#1)
Audience	The product is presented for businesses managing complex commerce across brands, regions, channels and fulfillment models.	Microsoft identifies sales leaders and executives, sales representatives and account managers, and sales operations and administrators as audiences for its sales agents.
Headquarters	The Rocks, New South Wales, Australia	Redmond, Washington, USA
Integrations	Fluent Connect links the platform with external systems; documented integration options include REST and GraphQL APIs, webhooks, and connectors for Salesforce, commercetools, Adobe and SCIM.	Microsoft documentation lists integrations with Microsoft Teams, Exchange Online, SharePoint, and LinkedIn Sales Navigator.
Security	Fluent reports SOC 2 Type 2 and SOC 3 attestations, GDPR compliance, and completion of an EU NIS 2 assessment.	Sales data is stored in Dataverse and, for certain features, Azure resources; Microsoft says the data can be protected with Customer Lockbox and encrypted with customer-managed keys, with conversation intelligence exceptions.

Fluent Order Management has no write-up on Specifiction yet; its figures are above.

Microsoft Dynamics 365 Sales has no write-up on Specifiction yet; its figures are above.