FonaBot IVR Builder vs NCH IVM Telephone Answering Attendant
FonaBot IVR Builder
fonabot.comNCH IVM Telephone Answering Attendant
nch.com.auSide by side
| Figure | FonaBot IVR Builder | NCH IVM Telephone Answering Attendant |
|---|---|---|
| Price from | $49/mo | $2,999/mo |
| Free plan | — | — |
| Free trial | — | Yes |
| Open source | — | — |
| Web | Yes | — |
| Windows | — | Yes |
| Linux | — | Yes |
| Plans published | 3 | 6 |
| Spec score · Interactive Voice Response Software | 7.5 (#11) | 7.9 (#8) |
| Purpose | FonaBot’s visual IVR builder creates call flows with drag-and-drop nodes and no coding required. | IVM is voicemail, call attendant, interactive voice response, and autodial telephone management software for small to medium businesses. |
| Support | The Starter plan includes email support, Professional includes priority support, and Agency includes premium onboarding and support. | NCH lists email support and offers paid priority phone support for 12 months or email-only support for one month on the purchase page. |
Plans
FonaBot IVR Builder
- Starter$49 a month
- Professional$149 a month
- AgencyPriced on request
NCH IVM Telephone Answering Attendant
- IVM Telephone Attendant Professional monthly plan$2,999 a month
- IVM Telephone Attendant Basic Answering Machine$6,995, paid once
- IVM Telephone Attendant Small Business$9,900, paid once
- IVM Telephone Attendant Small Interactive System$25,900, paid once
- IVM Telephone Attendant Professional$38,500, paid once
- IVM Telephone Attendant Enterprise$89,900, paid once
In their own words
FonaBot IVR Builder
FonaBot IVR Builder has no write-up on Specifiction yet; its figures are above.
NCH IVM Telephone Answering Attendant
NCH IVM Telephone Answering Attendant is telephone management software for small to medium businesses, combining voicemail, call attendant, interactive voice response, and autodial functions. Incoming call menus can route or redirect callers during or after office hours. The product lists support for up to 64 simultaneous telephone lines, along with caller ID logging, keypad menus, call transfer subject to phone-company or PBX features, and remote telephone access. Incoming messages can be saved as WAV files. Voicemail boxes can forward messages by email or provide internet or remote access, and the software also supports automated outbound calls and messages. IVM connects through a professional telephony board, TAPI-compliant voice modem, VoIP SIP service, or PBX such as Axon. NCH says it can detect its Axon IP PBX on the same server and offers plugins for ODBC/SQL, internet access, fax-back, and hardware control. It is listed for Linux and Windows, though its system requirements specify Windows XP through 10 and 64-bit Windows support. A free trial download is available, but there is no free plan. Listed purchase options include $6,995 as a one-time purchase for Basic Answering Machine and $89,900, paid once for Enterprise; the Professional monthly plan is $2,999 a month.