FranchiseMS vs Melp

FranchiseMS brings franchisor head-office and franchisee-unit operations into one system. Its core platform includes an operations manual, royalty management, communications, support, analytics and benchmarking, and legal and agreement management. Royalty calculations use recorded activity such as jobs, sales, takings, and card payments. Statements show how royalties were calculated; when a unit has multiple recorded views of the same revenue, the calculation uses the highest. Franchisees can connect Stripe for card payments and accounting software such as Xero to feed revenue into calculations. Stripe payments go directly to the franchisee's bank account, with a 0.29% platform fee deducted at payment. Optional modules cover development CRM, onboarding, audits, training, local marketing, AI services, territories, field operations, customer messaging, and certificates and equipment. Field operations supports scheduling, dispatch, GPS, photo and signature proof, offline capture, and a calendar feed. The core platform is £15 per location per month, plus a £25 monthly head-office fee; the example estimate includes one-time onboarding of £500. VAT is excluded, add-on modules cost extra, and more than 100 locations requires a tailored quote.

Melp is a collaboration workspace that combines messaging, meetings, files and AI tools. Teams can use channels, direct messages and group discussions, then hold HD video meetings or voice calls with screen sharing and breakout rooms. Melp says meetings automatically produce a summary, full transcript and key action items. It offers real-time text, speech-to-text and speech-to-speech translation for multilingual collaboration. Melp Workspace supports collaborative documents, spreadsheets and presentations, while Secure Drive provides cloud file storage and sharing. Integrations include Google Workspace, Microsoft 365, Jira, GitHub and Bitbucket; API capability is also listed. Melp Calendar syncs with Google Calendar and Microsoft Office 365, including bi-directional event sync. The Trust Center lists SOC 2 Type II, ISO 27001, GDPR, HIPAA, CREST and CERT-IN, plus a 99.9% uptime SLA and 24/7 security monitoring. A free plan and free trial are available. Standard costs $14/user/mo billed annually; Premium is $20 a month billed annually. Melp runs on Android, iOS, Linux, macOS, web and Windows.