Melp

Melp is a collaboration workspace that brings team messaging, meetings, shared files and documents together with translation and AI meeting outputs. It is best suited to distributed or multilingual teams that want those tools in one system. Its breadth is useful, but the right plan depends on how many people, meeting hours and months of chat history your team needs.

Overview

Melp combines channels, direct messages and group discussions with HD video meetings and voice calls. Shared documents, spreadsheets, presentations and cloud file storage extend the workspace beyond conversation, while translation and automatic meeting records target teams working across languages or time zones. That combination makes Melp a stronger fit for teams seeking a shared collaboration environment than for buyers looking for a single-purpose messaging or meeting app.

Key features

Meetings include screen sharing and breakout rooms, with plan limits that make a practical difference: Standard allows up to 200 participants and 12 hours, while Premium raises that to 500 participants and 24 hours. Premium also includes unlimited meetings and event scheduling. Teams running frequent or larger sessions may find the higher tier worthwhile; Standard has meaningful capacity, but its ceilings are relevant for long events or large all-hands meetings.

Melp says meetings automatically produce a summary, full transcript and key action items. These outputs can help teams revisit discussions and follow up on work. Real-time text, speech-to-text and speech-to-speech translation make the product particularly relevant to multilingual collaboration. Buyers who do not need translation or automated meeting records may have less reason to choose Melp's broader workspace.

Melp Workspace supports collaborative documents, spreadsheets and presentations, and Secure Drive provides cloud file storage and sharing. Integrations include Google Workspace, Microsoft 365, Jira, GitHub and Bitbucket, with API capability. The calendar syncs with Google Calendar and Microsoft Office 365, including bi-directional event sync, which can help teams coordinate without abandoning those calendars.

The Trust Center lists SOC 2 Type II, ISO 27001, GDPR, HIPAA, CREST and CERT-IN, with compliance documentation available by request. It also states a 99.9% uptime SLA and 24/7 security monitoring. Support varies by plan, from Basic Support on Standard to Priority Support on Premium and Dedicated Enterprise Support on Enterprise.

Pricing

Melp has a free plan and paid plans starting at $14 a month (billed billed annually). A free trial is also offered. The free plan's caps and trial length are not provided here, so teams should confirm those terms before treating the free tier as a long-term fit.

Standard — $14 a month (billed billed annually). This plan covers up to 100 users, 250 GB of storage, meetings with up to 200 participants and 12 hours, 50 MB file sharing, and nine months of chat history. It suits smaller teams that can work within those limits; the 50 MB file-sharing cap and finite searchable history may be restrictive for teams handling larger files or needing older conversations.

Premium — $20 a month (billed billed annually). Premium raises capacity to 500 users, 500 GB of storage, meetings of up to 500 participants and 24 hours, and 12 months of searchable chat history. It also includes unlimited meetings and event scheduling. This is the more suitable choice for larger or meeting-heavy teams, though it costs more and still has a stated user, storage and history ceiling.

Enterprise — custom pricing. Enterprise offers unlimited users, 1 TB of storage, unlimited large-scale meetings, unlimited AI capabilities and dedicated enterprise support. It is aimed at organizations needing scale and dedicated support; the price is set through a personalized demo and pricing process.

Platforms

Melp supports Android, iOS, Linux, macOS, web and Windows. Desktop requirements are Windows 7 or later, macOS Catalina or later, and Linux distributions including Ubuntu, Fedora and CentOS, giving teams across these operating systems a way to use the service.

Who it's for

Melp identifies hybrid and remote teams, sales and client engagement, education and training, and enterprise collaboration as use cases. Its translation, meeting outputs and shared workspace are most compelling when teams need those capabilities together. A small team that only needs basic chat, or an organization that does not need the translation and AI meeting tools, may not benefit as much from the combined offer.

Pros and cons

Pros: Messaging, meetings, shared documents, storage, translation and AI meeting outputs are brought into one workspace, reducing the need to assemble those functions separately.

Pros: Premium expands meeting and user capacity over Standard, and Enterprise adds unlimited users, large-scale meetings and dedicated support.

Pros: Calendar sync, integrations and API capability provide routes to work with common productivity and development tools.

Cons: Standard caps users, storage, meeting duration, file size and chat history, so teams should match those limits to actual usage before choosing the lower paid tier.

Cons: Premium costs $20 a month (billed billed annually), and Enterprise requires custom pricing, making costs rise or become less predictable as needs grow.

Alternatives

For restaurant franchise operations, compare restaurant franchise management software options rather than treating a general collaboration workspace as a franchise-management system. CHRGD is a freemium franchise platform with a Free Forever plan, no monthly fees and a small transaction fee on royalty payments processed through it; its free plan includes unlimited franchisee locations and POS. Consider it when franchise locations and royalty payments are the priority.

OpsAnalitica uses custom pricing based on business size, required features and contract terms, making it an option for buyers who want pricing tailored to those factors. TradepilotUSA has a free 14-day Starter trial with CRM and invoice workflow preview, live visitor map review, SEO automation and partner tool review; it suits readers specifically seeking that preview. FranConnect prices according to modules, integrations, data migration and rollout scope, so it may suit buyers evaluating a franchise platform around a defined deployment.

Kappino starts at €99 a month for its Starter plan, which covers a main branch, three staff accounts and Help Centre Support; it is a more branch-focused option for buyers whose needs fit that scope. Franchora is another paid alternative. GoAudits offers a paid plan with a free trial and an annual Starter price of $10 a month per user, suited to readers comparing a per-user annual plan. Ozchain offers a freemium model and a Professional plan at A$50 a month, an option for readers comparing a web-based alternative with that pricing structure.

Verdict

Choose Melp if your team wants messaging, meetings, shared work, translation and automatic meeting records in one workspace, and its user, storage and history limits fit your scale. Look elsewhere if you need a narrower collaboration tool or cannot accept Standard's file and history caps, Premium's higher annual-billed price, or custom pricing for Enterprise.