Frappe CRM vs Odoo CRM
Frappe CRM
frappe.ioOdoo CRM
odoo.comSide by side
| Figure | Frappe CRM | Odoo CRM |
|---|---|---|
| Price from | $5/mo | $24.90/mo |
| Free plan | Yes | Yes |
| Free trial | Yes | — |
| Open source | Yes | Yes |
| Web | Yes | Yes |
| Windows | — | Yes |
| Linux | Yes | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | Yes |
| Self-hosted | Yes | Yes |
| Plans published | 7 | 5 |
| Spec score · CRM Software | 9.4 (#7) | 9.5 (#2) |
| Spec score · Sales Force Automation Software | 9.2 (#6) | 8.9 (#11) |
| Automation | Visual workflow automations can trigger actions such as sending emails, assigning sales reps, updating fields, and calling webhooks. | CRM automates lead creation, team assignment and scheduled activities, and supports rule-based assignment. |
| Company headquarters | LinkedIn lists Frappe's primary location in Mumbai, Maharashtra, India. | The registered address is Chaussée de Namur 40, 1367 Grand-Rosière, Belgium. |
| Company ownership | LinkedIn describes Frappe as privately held and focused on building open-source business software. | LinkedIn describes Odoo as privately held, with company size listed at 5,001–10,000 employees. |
| Free plan | Yes | Yes |
| Headquarters | Mumbai, Maharashtra, India | Grand-Rosière, Belgium |
| Lead capture | Leads can be captured through web forms, incoming email, WhatsApp, Facebook lead ads, manual entry, or spreadsheet imports. | Leads can be generated from sales-team email aliases and website contact forms. |
| Open source | Yes | Yes |
| Pipeline | Teams can convert leads into deals and track deals through customizable stages in a Kanban view. | Opportunities are shown as draggable cards in kanban stages with expected revenue visibility. |
| Rating on Apple App Store | The app listing says it has insufficient ratings or reviews to display an overview. | 2.6 out of 5 from 145 ratings |
| Rating on Gartner Peer Insights | Frappe Technologies had a 4.5 out of 5 average from 59 reviews across its listed products, not CRM-specific reviews. | 4.1 out of 5 from 29 ratings |
| Self-hosting | Organizations can deploy on their own server with an easy-install script, Docker Compose or the Bench tool. | Source installation requires Python 3.10 or newer and PostgreSQL 13 or newer; packaged installers exist for Debian/Ubuntu, Fedora/CentOS/RHEL and Windows. |
| Support | The pricing page describes Product Warranty as bug-fix support from Frappe engineers through support tickets and says it does not include functional support. | The pricing page says all plans include unlimited email support, Monday to Friday, 24/5, in English, French, Spanish, or Dutch. |
| What it does | Frappe CRM manages leads, deals, contacts, organizations, communications and sales pipelines for sales teams. | Odoo CRM manages leads, opportunities, sales pipelines, activities, forecasts and quotations within an integrated business-app suite. |
Plans
Frappe CRM
- Sites$5 a month
- Servers$20 a month
- Self-hostedFree
- Frappe Cloud Sites$5 a month
- Sites$5 a month
- Servers$40 a month
- Frappe Cloud Servers$60 a month
Odoo CRM
- One App FreeFree
- Standard$24.90 a month
- StandardPriced on request
- Custom$49 a month
- CustomPriced on request
In their own words
Frappe CRM
Frappe CRM is an open-source CRM for sales teams managing leads, deals, communications and follow-ups. Teams can capture leads from web forms, incoming email, WhatsApp, Facebook lead ads, manual entry or spreadsheet imports, then move them into deals and track progress through customizable Kanban stages. Visual workflows can send emails, assign sales representatives, change fields or call webhooks. Users can tailor the system with custom fields, statuses and actions. Listed integrations include ERPNext, WhatsApp, Meta, Twilio and Exotel, with APIs available for third-party connections. Plans include unlimited leads, deals, contacts and sales agents without per-user pricing. It runs on the web and can be hosted on Frappe Cloud or installed on a customer's server; mobile use is through a phone browser that can be added to the home screen. Self-hosting is free under the AGPL-3.0 license. Frappe Cloud Sites costs $5 a month for a single site, and Servers costs $60 a month. Product Warranty provides bug-fix support through tickets, not functional support.
Odoo CRM
Odoo CRM helps teams track sales opportunities, plan follow-ups and forecast sales through a Kanban pipeline. Leads can come from email, VoIP calls, social reactions, website visitors, event attendees and support tickets; predictive criteria including past performance estimate their likelihood of success. Users can automate lead creation, team assignment and scheduled activities. Communication channels include email, live chat, SMS and VoIP. CRM reporting includes lead and opportunity analysis, cohort analysis, dashboards and sales KPIs. Odoo Calendar can sync with Google Calendar and Outlook, and opportunity records can be used to create meetings. The Outlook plugin can create opportunities from an email panel in desktop or web Outlook. One App Free costs nothing for one app with unlimited users. Standard costs $24.90 a month billed yearly and the page also shows US$ 31.10 per user per month. Custom costs $49 a month billed yearly and also shows US$ 61.00 per user per month; Odoo.sh hosting costs extra. Odoo is open source, and its Custom plan includes external API access.