Frappe CRM vs Terrapin CRM
Frappe CRM
frappe.ioTerrapin CRM
terrapinsoft.comSide by side
| Figure | Frappe CRM | Terrapin CRM |
|---|---|---|
| Price from | $5/mo | ₹800/mo |
| Free plan | Yes | — |
| Free trial | Yes | — |
| Open source | Yes | — |
| Web | Yes | Yes |
| Linux | Yes | — |
| iOS | Yes | — |
| Android | Yes | — |
| API | Yes | — |
| Self-hosted | Yes | — |
| Plans published | 7 | 3 |
| Spec score · CRM Software | 9.4 (#7) | 7.0 (#230) |
| Headquarters | Mumbai, Maharashtra, India | Terrapin lists its location as Pune, Maharashtra, and gives an office address in Kharadi, Pune, India. |
| Purpose | Frappe CRM helps sales teams manage leads, deals, communications, views, reports, and follow-ups. | Terrapin CRM tracks prospects, opportunities, quotes, sales orders, and service in one system of record. |
| Visual sales pipeline | Yes | Users can configure opportunity stages and win probability and generate quotes with approval workflows. |
| Support | The pricing page describes Product Warranty as bug-fix support from Frappe engineers through support tickets and says it does not include functional support. | Terrapin lists email, phone, and WhatsApp as contact channels and says its response time is under one business day. |
Plans
Frappe CRM
- Sites$5 a month
- Servers$20 a month
- Self-hostedFree
- Frappe Cloud Sites$5 a month
- Sites$5 a month
- Servers$40 a month
- Frappe Cloud Servers$60 a month
In their own words
Frappe CRM
Frappe CRM is an open-source CRM for sales teams managing leads, deals, communications and follow-ups. Teams can capture leads from web forms, incoming email, WhatsApp, Facebook lead ads, manual entry or spreadsheet imports, then move them into deals and track progress through customizable Kanban stages. Visual workflows can send emails, assign sales representatives, change fields or call webhooks. Users can tailor the system with custom fields, statuses and actions. Listed integrations include ERPNext, WhatsApp, Meta, Twilio and Exotel, with APIs available for third-party connections. Plans include unlimited leads, deals, contacts and sales agents without per-user pricing. It runs on the web and can be hosted on Frappe Cloud or installed on a customer's server; mobile use is through a phone browser that can be added to the home screen. Self-hosting is free under the AGPL-3.0 license. Frappe Cloud Sites costs $5 a month for a single site, and Servers costs $60 a month. Product Warranty provides bug-fix support through tickets, not functional support.
Terrapin CRM
Terrapin CRM has no write-up on Specifiction yet; its figures are above.