Freshdesk Omni (formerly Freshworks Customer Service Suite) vs Sugar Serve
Freshdesk Omni (formerly Freshworks Customer Service Suite)
freshworks.comSugar Serve
sugarcrm.comSide by side
| Figure | Freshdesk Omni (formerly Freshworks Customer Service Suite) | Sugar Serve |
|---|---|---|
| Price from | $29/mo | — |
| Free plan | — | — |
| Free trial | — | — |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | — | Yes |
| Android | — | Yes |
| API | — | Yes |
| Plans published | 2 | 3 |
| Spec score · Customer Service CRM Software | 6.9 (#18) | 8.1 (#7) |
| Founded | 2010 | 2004 |
| Headquarters | San Mateo, California, United States | Cupertino, California, United States |
Plans
Freshdesk Omni (formerly Freshworks Customer Service Suite)
- Freshdesk Omni Growth$29 a month
- Freddy AI Agent session pack$49 a month
Freshdesk Omni (formerly Freshworks Customer Service Suite) pricing →
Sugar Serve
- ServePrice not published
- Sugar Serve (G-Cloud reseller listing)£64 a month
- Sugar Serve$80 a month
In their own words
Freshdesk Omni (formerly Freshworks Customer Service Suite)
Freshdesk Omni (formerly Freshworks Customer Service Suite) has no write-up on Specifiction yet; its figures are above.
Sugar Serve
Sugar Serve has no write-up on Specifiction yet; its figures are above.