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Freshdesk Omni (formerly Freshworks Customer Service Suite)

freshworks.com

From $29/mo Web
Visit freshworks.com
Spec score 6.9 #18 of 26 in Customer Service CRM Software

Spec sheet

Headquarters
San Mateo, California, United StatesRead 23 Sep 2026 · freshworks.com
Founded
2010Read 23 Sep 2026 · freshworks.com

Plans and prices

Freshdesk Omni Growth $29 a month billed annually Includes Freddy AI Agent · First 500 AI Agent sessions included once per account · Additional AI Agent sessions cost $49 per 100 sessions Read 23 Sep 2026 · freshworks.com
Freddy AI Agent session pack $49 a month Sessions are added for the current billing cycle 100 sessions per pack Read 23 Sep 2026 · crmsupport.freshworks.com

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