Freshdesk Omni (formerly Freshworks Customer Service Suite) vs Webex App
Freshdesk Omni (formerly Freshworks Customer Service Suite)
freshworks.comWebex App
webex.comSide by side
| Figure | Freshdesk Omni (formerly Freshworks Customer Service Suite) | Webex App |
|---|---|---|
| Price from | $29/mo | Free |
| Free plan | — | Yes |
| Free trial | — | — |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | — | Yes |
| macOS | — | Yes |
| iOS | — | Yes |
| Android | — | Yes |
| Plans published | 2 | 7 |
| Spec score · AI Customer Service Agents | 6.7 (#44) | 8.2 (#9) |
| Founded | 2010 | 1984 |
| Headquarters | San Mateo, California, United States | San Jose, California, United States |
Plans
Freshdesk Omni (formerly Freshworks Customer Service Suite)
- Freshdesk Omni Growth$29 a month
- Freddy AI Agent session pack$49 a month
Freshdesk Omni (formerly Freshworks Customer Service Suite) pricing →
Webex App
- Webex FreeFree
- Webex MeetPrice not published
- Webex MeetPriced on request
- Webex SuitePriced on request
- Webex SuitePrice not published
- Webex EnterprisePrice not published
- Webex EnterprisePriced on request
In their own words
Freshdesk Omni (formerly Freshworks Customer Service Suite)
Freshdesk Omni (formerly Freshworks Customer Service Suite) has no write-up on Specifiction yet; its figures are above.