Freshsales vs Salesdesk CRM
Freshsales
freshworks.comSalesdesk CRM
salesdesk.netSide by side
| Figure | Freshsales | Salesdesk CRM |
|---|---|---|
| Price from | $9/mo | Free |
| Free plan | Yes | Yes |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | Yes |
| Plans published | 7 | 2 |
| Spec score · CRM Software | 9.5 (#1) | 8.3 (#82) |
| Founded | 2010 | Independent company profiles list Salesdesk as founded in 2015. |
| Free plan | Yes | Yes |
| Free trial | The trial lasts 21 days and requires no credit card. | Yes |
| Headquarters | San Mateo, California, United States | Copenhagen, Denmark |
| Mobile app | Yes | No |
| Pipeline | Teams can track deals, customize pipeline stages, forecast revenue, and receive AI-powered closing recommendations. | Users can customize their sales pipeline and track sales performance. |
| Security | Freshworks’ Trust Center lists ISO/IEC 27001:2022, ISO/IEC 27701:2019, SOC 3, SOC 2 Type 2, and other compliance materials. | Salesdesk says it uses multiple data centers and daily backups, and data is shared only with users authorized for the customer’s CRM account. |
| Security practices | Freshworks states that it performs periodic code reviews, vulnerability assessments, and penetration testing, including independent third-party assessments. | Salesdesk says it uses multiple data centers, performs daily backups and restricts data access to users authorized in the account. |
| Trial access | The trial provides access to the fully-loaded CRM. | The 14-day trial gives access to the entire CRM without feature restrictions. |
Plans
Freshsales
- FreeFree
- Growth$9 a month
- Pro$39 a month
- Enterprise$59 a month
- Growth$108 a year
- Pro$468 a year
- Enterprise$708 a year
In their own words
Freshsales
Freshsales is customer relationship management software for sales teams, combining lead management, customer communications, and deal tracking. Teams can capture, qualify, route, and track leads, review contact histories, customize pipeline stages, and forecast revenue. Built-in chat, email, and phone tools bring customer interactions together, while integrations extend channels to Facebook Messenger and WhatsApp Business. Kanban views use drag-and-drop cards. Freddy AI can highlight leads and deals, provide insights, recommend closing actions, and write emails. Automation options include task management, assignment rules, sales sequences, workflows, and internal notifications. Freshsales offers Android and iOS apps with offline mode, voice notes, check-in, Google Maps synchronization, and Gmail and Outlook add-ons. The free plan supports up to 3 users. Growth starts at $9 per user per month, billed annually; Pro is $39 per month and Enterprise is $59 per month, both billed annually. A 21-day trial provides access to the fully loaded CRM, after which accounts are suspended if users do not continue.
Salesdesk CRM
Salesdesk CRM has no write-up on Specifiction yet; its figures are above.