Salesdesk CRM

Spec sheet

What it does

Salesdesk is a browser-based communication, planning and sales CRM for organizing customer activities and shared business knowledge.Read 21 Oct 2026 · salesdesk.net

Purpose

Salesdesk describes its CRM as a communication, planning and sales platform for creating and monitoring business activities in one place.Read 12 Oct 2026 · salesdesk.net

Free plan

YesRead 19 Sep 2026 · salesdesk.net

API

The API uses SSL and an account-generated API key, supports GET, POST, PUT and DELETE, and exposes companies, contacts, invoices, deals and users.Read 12 Oct 2026 · salesdesk.net

Security

Salesdesk says it uses multiple data centers and daily backups, and data is shared only with users authorized for the customer’s CRM account.Read 12 Oct 2026 · salesdesk.net

Headquarters

Copenhagen, DenmarkRead 28 Sep 2026 · salesdesk.net

Founded

Independent company profiles list Salesdesk as founded in 2015.Read 21 Oct 2026 · signalhire.com

Access and apps

Salesdesk says it is browser-based and responsive across devices, and that it does not offer a downloadable app.Read 12 Oct 2026 · salesdesk.net

Activity tracking

Users can track meetings, calls, emails, checklists and action logs in the timeline.Read 21 Oct 2026 · salesdesk.net

API authentication

API requests use an account-generated API key over an SSL endpoint at api.salesdesk.net/v1.Read 21 Oct 2026 · salesdesk.net

API formats and limits

API responses support JSON or XML, and list responses are limited to 1,000 records before pagination is added.Read 21 Oct 2026 · salesdesk.net

API limit

API list requests are limited to 1,000 records at a time, with pagination added when a list exceeds that amount.Read 12 Oct 2026 · salesdesk.net

API methods

The API documentation describes POST, GET, PUT and DELETE operations for creating, reading, updating and deleting CRM records.Read 21 Oct 2026 · salesdesk.net

API resources

The public API exposes companies, contacts, invoices, deals and users.Read 21 Oct 2026 · salesdesk.net

Business model

The Company Check classifies Salesdesk as a SaaS and B2B business.Read 21 Oct 2026 · thecompanycheck.com

Cloud delivery

The FAQ defines Salesdesk as an online CRM accessed through a browser rather than locally installed software.Read 21 Oct 2026 · salesdesk.net

Company headquarters

SignalHire lists the headquarters at Sorgenfri Torv 4, Virum, Denmark.Read 21 Oct 2026 · signalhire.com

Company size

SignalHire lists Salesdesk as a software-development company with 1–10 employees.Read 21 Oct 2026 · signalhire.com

Custom fields

Customers, contacts and deals can have unlimited custom fields that users may show, hide or edit.Read 21 Oct 2026 · salesdesk.net

Customer timeline

The timeline combines past actions, current activities and planned tasks for each customer, contact and deal.Read 21 Oct 2026 · salesdesk.net

Data ownership

Terms state that account data remains owned by the customer and can be exported at any time.Read 21 Oct 2026 · salesdesk.net

Developer example

The API page contains a PHP client-class example implemented with cURL.Read 21 Oct 2026 · salesdesk.net

Email

The CRM automatically logs relevant emails to contact timelines, makes them searchable, and tracks views of emails sent through the CRM.Read 12 Oct 2026 · salesdesk.net

Email compatibility

The maker says its email logging works regardless of where the mailbox is hosted.Read 21 Oct 2026 · salesdesk.net

Email integration

Relevant inbox messages are automatically logged to contact timelines, and emails sent from the CRM can be tracked for opens.Read 21 Oct 2026 · salesdesk.net

File manager

The built-in file manager stores customer files in private or shared folders, makes uploads searchable and allows email or activity attachments.Read 21 Oct 2026 · salesdesk.net

Files

The built-in file manager supports customer-related files and private and shared folders.Read 12 Oct 2026 · salesdesk.net

Founder

The Company Check identifies Nikolaj Bundgaard as Salesdesk’s founder.Read 21 Oct 2026 · thecompanycheck.com

Free trial

YesRead 19 Sep 2026 · salesdesk.net

Included storage

The file-manager page states that the first gigabyte of storage is free.Read 21 Oct 2026 · salesdesk.net

Limit: automation and integrations

G2 reviews cite basic native automation and weak integrations, including shortcomings with Zoom workflows.Read 21 Oct 2026 · g2.com

Limit: free version

The free version excludes external email-account integration and mass emailing, with other anti-abuse limits possible.Read 21 Oct 2026 · salesdesk.net

Limit: reporting

G2 reviewers repeatedly criticize basic reporting, limited custom report building and shallow analytics.Read 21 Oct 2026 · g2.com

Limit: support

Some G2 reviewers report slow support responses when configuration or service problems occur.Read 21 Oct 2026 · g2.com

Mobile app

NoRead 19 Sep 2026 · salesdesk.net

Mobile availability

The maker says there is no downloadable app and recommends using the responsive browser interface on any device.Read 21 Oct 2026 · salesdesk.net

Orders and proposals

The CRM includes an order system for creating proposals and sending them to prospects.Read 21 Oct 2026 · salesdesk.net

Pipeline

Users can customize their sales pipeline and track sales performance.Read 12 Oct 2026 · salesdesk.net

Pipeline management

The feature catalogue says pipelines and deals can be customized to match a company’s sales process.Read 21 Oct 2026 · salesdesk.net

Praise: ease of use

G2’s review summary says users repeatedly praise SalesDesk’s intuitive interface and ease of use.Read 21 Oct 2026 · g2.com

Praise: organization

G2 reviewers describe centralized lead, deal, task and communication tracking as improving organization and efficiency.Read 21 Oct 2026 · g2.com

Rating on G2

4.4 out of 5 from 55 reviewsRead 21 Oct 2026 · g2.com

Reporting

Reports and metrics show what is happening in the business to help users stay on track.Read 12 Oct 2026 · salesdesk.net

Reports and metrics

Salesdesk provides reports and live metrics intended to show current business performance.Read 21 Oct 2026 · salesdesk.net

Security practices

Salesdesk says it uses multiple data centers, performs daily backups and restricts data access to users authorized in the account.Read 21 Oct 2026 · salesdesk.net

Support and location

The maker lists [email protected] and Copenhagen, Denmark, and invites users to share ideas or missing-feature requests.Read 12 Oct 2026 · salesdesk.net

Team messaging

Messaging supports public or private discussions, searchable messages and real-time colleague chat notifications.Read 21 Oct 2026 · salesdesk.net

Trial access

The 14-day trial gives access to the entire CRM without feature restrictions.Read 21 Oct 2026 · salesdesk.net

Plans and prices

Every Salesdesk CRM plan and price →

Where Specifiction places it

• CRM Software#82 of 2448.3