Odoo CRM vs Salesdesk CRM
Odoo CRM
odoo.comSalesdesk CRM
salesdesk.netSide by side
| Figure | Odoo CRM | Salesdesk CRM |
|---|---|---|
| Price from | $24.90/mo | Free |
| Free plan | Yes | Yes |
| Free trial | — | Yes |
| Open source | Yes | — |
| Web | Yes | Yes |
| Windows | Yes | — |
| Linux | Yes | — |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | Yes |
| Self-hosted | Yes | — |
| Plans published | 5 | 2 |
| Spec score · CRM Software | 9.5 (#2) | 8.3 (#82) |
| API | Odoo 20 documents a JSON-2 HTTP API at /json/2/<model>/<method> authenticated with bearer API keys. | The API uses SSL and an account-generated API key, supports GET, POST, PUT and DELETE, and exposes companies, contacts, invoices, deals and users. |
| Company headquarters | The registered address is Chaussée de Namur 40, 1367 Grand-Rosière, Belgium. | SignalHire lists the headquarters at Sorgenfri Torv 4, Virum, Denmark. |
| Free plan | Yes | Yes |
| Headquarters | Grand-Rosière, Belgium | Copenhagen, Denmark |
| Pipeline | Opportunities are shown as draggable cards in kanban stages with expected revenue visibility. | Users can customize their sales pipeline and track sales performance. |
| Rating on G2 | 4.1 out of 5 from 204 reviews | 4.4 out of 5 from 55 reviews |
| Reporting | CRM provides pipeline, expected-revenue, forecast, team-performance and customizable dashboard reporting. | Reports and metrics show what is happening in the business to help users stay on track. |
| Security | Odoo describes code review, SQL-injection and XSS/RPC protections, PBKDF2-SHA512 password hashing, OIDC/OAuth and HTTPS enforcement on Odoo Cloud. | Salesdesk says it uses multiple data centers and daily backups, and data is shared only with users authorized for the customer’s CRM account. |
| What it does | Odoo CRM manages leads, opportunities, sales pipelines, activities, forecasts and quotations within an integrated business-app suite. | Salesdesk is a browser-based communication, planning and sales CRM for organizing customer activities and shared business knowledge. |
Plans
Odoo CRM
- One App FreeFree
- Standard$24.90 a month
- StandardPriced on request
- Custom$49 a month
- CustomPriced on request
In their own words
Odoo CRM
Odoo CRM helps teams track sales opportunities, plan follow-ups and forecast sales through a Kanban pipeline. Leads can come from email, VoIP calls, social reactions, website visitors, event attendees and support tickets; predictive criteria including past performance estimate their likelihood of success. Users can automate lead creation, team assignment and scheduled activities. Communication channels include email, live chat, SMS and VoIP. CRM reporting includes lead and opportunity analysis, cohort analysis, dashboards and sales KPIs. Odoo Calendar can sync with Google Calendar and Outlook, and opportunity records can be used to create meetings. The Outlook plugin can create opportunities from an email panel in desktop or web Outlook. One App Free costs nothing for one app with unlimited users. Standard costs $24.90 a month billed yearly and the page also shows US$ 31.10 per user per month. Custom costs $49 a month billed yearly and also shows US$ 61.00 per user per month; Odoo.sh hosting costs extra. Odoo is open source, and its Custom plan includes external API access.
Salesdesk CRM
Salesdesk CRM has no write-up on Specifiction yet; its figures are above.