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SPECIFICTION
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Freshsales vs SuperOffice CRM

Freshsales

freshworks.com

SuperOffice CRM

superoffice.com

Side by side

FigureFreshsalesSuperOffice CRM
Price from$9/mo—
Free planYes—
Free trialYesYes
Open source——
WebYesYes
Windows—Yes
iOSYesYes
AndroidYesYes
APIYesYes
Self-hosted—Yes
Plans published710
Spec score · CRM Software9.5 (#1)9.3 (#10)
Spec score · Manufacturing CRM Software9.4 (#2)8.6 (#14)
Spec score · Sales CRM Software9.3 (#4)8.6 (#15)
Spec score · Customer Relationship Management - Small Business Software9.2 (#6)8.5 (#17)
AI featuresYesYes
Email syncYesYes
Founded20101990
Free planYesNo
HeadquartersSan Mateo, California, United StatesOslo, Norway
IntegrationsFreshsales integrates with more than 100 apps through the Freshworks Marketplace and provides APIs for custom integrations.The vendor offers an App Store with hundreds of integrations, including Microsoft tools, ERP, e-signature, marketing and project applications.
Mobile appYesThe Mobile CRM app provides CRM data, dashboards, diaries, reminders, business-card scanning, calling, documents and video meetings on phones and tablets.
Visual sales pipelineYesUsers can track opportunities from first contact through closing and monitor pipeline status.
SecurityFreshworks’ Trust Center lists ISO/IEC 27001:2022, ISO/IEC 27701:2019, SOC 3, SOC 2 Type 2, and other compliance materials.SuperOffice states that its cloud service is ISO 27001 certified and receives automatic updates.
Workflow automationThe Growth plan includes basic workflows for automating repetitive tasks.Rules can automatically send emails, update records and create tasks without developer work.

Plans

Freshsales

  • FreeFree
  • Growth$9 a month
  • Pro$39 a month
  • Enterprise$59 a month
  • Growth$108 a year
  • Pro$468 a year
  • Enterprise$708 a year

Freshsales pricing →

SuperOffice CRM

  • StarterPrice not published
  • CorePrice not published
  • GrowthPrice not published
  • PlusPrice not published
  • SuperPrice not published
  • Starter€45 a month
  • Core€65 a month
  • Growth€95 a month
  • Plus€130 a month
  • Super€160 a month

SuperOffice CRM pricing →

In their own words

Freshsales

Freshsales is customer relationship management software for sales teams, combining lead management, customer communications, and deal tracking. Teams can capture, qualify, route, and track leads, review contact histories, customize pipeline stages, and forecast revenue. Built-in chat, email, and phone tools bring customer interactions together, while integrations extend channels to Facebook Messenger and WhatsApp Business. Kanban views use drag-and-drop cards. Freddy AI can highlight leads and deals, provide insights, recommend closing actions, and write emails. Automation options include task management, assignment rules, sales sequences, workflows, and internal notifications. Freshsales offers Android and iOS apps with offline mode, voice notes, check-in, Google Maps synchronization, and Gmail and Outlook add-ons. The free plan supports up to 3 users. Growth starts at $9 per user per month, billed annually; Pro is $39 per month and Enterprise is $59 per month, both billed annually. A 21-day trial provides access to the fully loaded CRM, after which accounts are suspended if users do not continue.

Visit freshworks.com

SuperOffice CRM

SuperOffice CRM has no write-up on Specifiction yet; its figures are above.

Visit superoffice.com