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SuperOffice CRM

superoffice.com

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Spec score 9.3 #10 of 244 in CRM Software

Spec sheet

What it does
SuperOffice CRM combines sales, marketing and customer-service work in one shared customer database.Read 21 Oct 2026 · superoffice.com
Free plan
NoRead 22 Sep 2026 · superoffice.com
Integrations
The vendor offers an App Store with hundreds of integrations, including Microsoft tools, ERP, e-signature, marketing and project applications.Read 21 Oct 2026 · superoffice.com
Security
SuperOffice states that its cloud service is ISO 27001 certified and receives automatic updates.Read 21 Oct 2026 · superoffice.com
Headquarters
Oslo, NorwayRead 28 Sep 2026 · superoffice.com
Founded
1990Read 28 Sep 2026 · superoffice.com
AI capabilities
AI features include writing assistance, summaries, sentiment analysis, translation, lead insights and automated agents depending on plan.Read 21 Oct 2026 · superoffice.com
AI features
YesRead 22 Sep 2026 · superoffice.com
API direction
The vendor recommends REST APIs for new applications and marks SOAP examples as approaching end of life.Read 21 Oct 2026 · github.com
Contact management
The platform stores customer and prospect contact details, history, notes and linked companies together.Read 21 Oct 2026 · superoffice.com
Data residency
The company says customer data is stored in European data centres and remains in the region.Read 21 Oct 2026 · superoffice.com
Developer samples
SuperOffice maintains public GitHub examples in C#, TypeScript, JavaScript, Python and PHP; the repositories warn that samples are not production-ready.Read 21 Oct 2026 · github.com
Documentation and support
Support includes the Community help resources, FAQs, training, forums and online case submission.Read 21 Oct 2026 · superoffice.com
Email marketing
Growth and higher plans provide campaign creation, sending, tracking and automatic response logging.Read 21 Oct 2026 · superoffice.com
Email sync
YesRead 22 Sep 2026 · superoffice.com
GDPR tooling
SuperOffice provides consent management, data requests and processing records inside every plan.Read 21 Oct 2026 · superoffice.com
Limit: Android mobile
Google Play reviewers report that handling requests on Android is nearly impossible and that upgrades can fail to appear.Read 21 Oct 2026 · play.google.com
Limit: bugs and exports
A reviewer reports recurring bugs and says data export problems remained unresolved for years.Read 21 Oct 2026 · softwareadvice.com
Limit: interface and speed
Independent reviewers characterize the interface as dated and sometimes slow, requiring too many clicks.Read 21 Oct 2026 · softwareadvice.com
Limit: missing modules
Reviewers report missing work-order, field-service, agreement and machine-register capabilities.Read 21 Oct 2026 · softwareadvice.com
Limit: price
Reviewers describe SuperOffice as expensive and say it is difficult to begin with only a lightweight subset of modules.Read 21 Oct 2026 · getapp.com
Limit: selection and search
Reviewers say selections and filtering are limited and that searching email content is weak.Read 21 Oct 2026 · softwareadvice.com
Marketing automation
YesRead 22 Sep 2026 · superoffice.com
Mobile app
The Mobile CRM app provides CRM data, dashboards, diaries, reminders, business-card scanning, calling, documents and video meetings on phones and tablets.Read 21 Oct 2026 · apps.apple.com
Named integrations
The App Store lists Slack, Mailchimp, Trello, WordPress, Teams, Webex and Zapier, with Zapier connecting to over 1,000 web apps.Read 21 Oct 2026 · appstore.superoffice.com
Praise: integrations and API
Reviewers praise the documented API connections and app extensions for integrating other systems.Read 21 Oct 2026 · softwareadvice.com
Praise: Microsoft integration
Capterra reviewers highlight strong Outlook and Office 365 integration and centralized customer information.Read 21 Oct 2026 · capterra.com
Praise: usability
Reviewers repeatedly describe the interface as intuitive, clear and quick to learn, with easy screen customization.Read 21 Oct 2026 · capterra.com
Project management
The CRM connects campaigns, sales initiatives and internal projects with related contacts, documents and activities.Read 21 Oct 2026 · superoffice.com
Public API
NetServer exposes REST entity endpoints, HTTP RPC agents and legacy SOAP services for reading and changing CRM data.Read 21 Oct 2026 · devnet.superoffice.com
Rating on Apple App Store
4.6 out of 5 from 29 ratings in the US store.Read 21 Oct 2026 · apps.apple.com
Rating on Capterra
4.2 out of 5 from 133 reviews.Read 21 Oct 2026 · capterra.com
Rating on G2
4.5 out of 5 from 85 reviews; 98% rated it four or five stars and 90% said they would recommend it.Read 21 Oct 2026 · salesforce.com
Rating on GetApp
4.2 out of 5 from 133 reviews.Read 21 Oct 2026 · getapp.com
Rating on Google Play
4.0 out of 5 from 227 reviews.Read 21 Oct 2026 · play.google.com
Rating on Software Advice
4.2 out of 5 from 133 reviews.Read 21 Oct 2026 · softwareadvice.com
Rating on Trustpilot
1.9 out of 5 from 32 reviews.Read 21 Oct 2026 · trustpilot.com
Sales pipeline
Users can track opportunities from first contact through closing and monitor pipeline status.Read 21 Oct 2026 · superoffice.com
Sales targets
Higher plans add revenue targets, goal tracking and forecasting for individuals and teams.Read 21 Oct 2026 · superoffice.com
SDKs
Official developer resources include SuperOffice.WebApi for .NET and an @SuperOffice/WebApi NPM package for JavaScript and TypeScript.Read 21 Oct 2026 · devnet.superoffice.com
Self-hosting
An independent 2026 review lists on-premise deployment alongside European-hosted cloud service.Read 21 Oct 2026 · europeanpurpose.com
Service desk
Service request management links support cases to the customer’s broader history.Read 21 Oct 2026 · superoffice.com
SLA management
Core and Growth plans include response and resolution targets with deadline reminders.Read 21 Oct 2026 · superoffice.com
System requirements
Onsite version 11 requires a CRM server, IIS, Windows clients and .NET Framework 4.8; web and service components must use HTTPS from version 10.2.5.Read 21 Oct 2026 · devnet.superoffice.com
Web forms
Web forms capture leads and send submissions directly into the CRM.Read 21 Oct 2026 · superoffice.com
Workflow automation
Rules can automatically send emails, update records and create tasks without developer work.Read 21 Oct 2026 · superoffice.com

Plans and prices

Starter Price not published 5 users Read 22 Sep 2026 · superoffice.com
Core Price not published Everything in Starter · Project planning and management · Manage the sales pipeline · Customer service requests · Automations and workflows · Custom dashboards and mobile CRM Read 22 Sep 2026 · superoffice.com
Growth Price not published Everything in Core · Automate sales workflows and project management · Sales targets and goals · Advanced customer service features · Email campaigns and lead capture · Custom dashboards, reporting, and insights Read 22 Sep 2026 · superoffice.com
Plus Price not published Everything in Growth · Marketing project management · Unlimited sales targets and product forecasting · Visual flow builder with automated reports · Automated customer journey workflows · Contract management Read 22 Sep 2026 · superoffice.com
Super Price not published Everything in Plus · Automation and personalisation across teams · AI-predicted sales insights and unlimited goals · AI-driven customer support optimisation · Data mirroring for BI and reporting · Enterprise-level integrations Read 22 Sep 2026 · superoffice.com
Starter €45 a month Per user / month; annual-billing prices shown Up to 5 users · contacts and companies · deals and sales activities · customer service · email, calendar and documents · GDPR tools · AI writing assistance Read 21 Oct 2026 · superoffice.com
Core €65 a month Per user / month; annual-billing prices shown Everything in Starter · project planning · sales pipeline · service requests · workflows and AI · dashboards · mobile CRM Read 21 Oct 2026 · superoffice.com
Growth €95 a month Per user / month; annual-billing prices shown Everything in Core · automated sales and project workflows · targets and goals · advanced service · email campaigns · lead capture · reporting and insights Read 21 Oct 2026 · superoffice.com
Plus €130 a month Per user / month; annual-billing prices shown Everything in Growth · marketing project management · unlimited sales targets and forecasting · visual flow builder · customer journeys · contract management Read 21 Oct 2026 · superoffice.com
Super €160 a month Per user / month; annual-billing prices shown Everything in Plus · cross-team automation and personalization · AI sales insights · AI customer-support optimization · BI data mirroring · enterprise integrations Read 21 Oct 2026 · superoffice.com

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