Frigade vs Userflow
Frigade
frigade.comUserflow
userflow.comSide by side
| Figure | Frigade | Userflow |
|---|---|---|
| Price from | $1,000/mo | $240/mo |
| Free plan | — | — |
| Free trial | — | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| API | Yes | Yes |
| Self-hosted | Yes | — |
| Plans published | 2 | 7 |
| Spec score · Customer Onboarding Software | 7.9 (#12) | 7.7 (#20) |
| Spec score · Digital Adoption Platforms | 7.9 (#12) | 7.9 (#13) |
| Spec score · User Onboarding Software | 7.9 (#13) | 7.7 (#21) |
| Spec score · Product Adoption Software | 7.9 (#15) | 7.7 (#24) |
| Analytics | Listed analytics and data connections include Segment, Mixpanel, PostHog, HubSpot, and Salesforce. | Product Adoption Insights provides charts, funnels, and dashboards to track in-app experience engagement and completion. |
| Audience | Frigade describes use cases including support deflection, user activation, feature adoption, virtual customer success, and expansion or upsell. | Userflow describes its audience as B2B product-led SaaS teams in Product, Growth, Customer Success, and Marketing, and says it works best for self-serve web products. |
| Headquarters | San Francisco, California, United States | San Francisco, California, USA |
| Integrations | Listed support and handoff integrations include Zendesk, Intercom, HubSpot, Help Scout, Front, Freshdesk, Salesforce Service Cloud, ServiceNow, and custom ticketing. | The integrations page lists Salesforce, Segment, Mixpanel, Slack, Heap, HubSpot, Intercom, Zendesk, Amplitude, LogRocket, RudderStack, and Zapier. |
| Security | Frigade states that it is SOC 2 Type II certified and GDPR compliant, with US and EU hosting available. | Userflow says it meets SOC 2 Type II, ISO 27001, and GDPR standards and hosts encrypted data on Google Cloud Platform. |
Plans
Userflow
- Adoption StudioPriced on request
- Adoption Studio (annual billing)Priced on request
- Adoption Agent add-onPriced on request
- Adoption Agent add-on (annual billing)Priced on request
- Essentials$240 a month
- Studio$400 a month
- EnterprisePriced on request
In their own words
Userflow
Userflow creates in-app experiences for onboarding, activation, self-serve support, and continuing engagement. Its formats include flows, tours, checklists, tooltips, banners, and announcements, with unlimited experiences on every plan. A no-code builder supports creation without engineering help, although publishing requires the Userflow JavaScript snippet. FlowAI can generate editable flows, rephrase content, and translate it. Adoption Agent answers in-app questions and can guide users through flows; Studio includes 500 AI credits monthly. Product Adoption Insights provides charts, funnels, and dashboards for engagement and completion. A REST API and MCP access manage flows, segments, and product data. Integrations include Salesforce, Segment, Mixpanel, Slack, Heap, HubSpot, Intercom, Zendesk, Amplitude, LogRocket, RudderStack, and Zapier. Essentials costs $240 a month billed annually; Studio costs $400 a month billed annually. Both include 1,000 MAUs and a 14-day trial without a credit card.