Frigade vs VisualSP
Frigade
frigade.com
VisualSP
visualsp.comSide by side
| Figure | Frigade | VisualSP |
|---|---|---|
| Price from | $1,000/mo | $547.83/mo |
| Free plan | — | Yes |
| Free trial | — | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| API | Yes | — |
| Self-hosted | Yes | — |
| Plans published | 2 | 5 |
| Spec score · Digital Adoption Platforms | 7.9 (#12) | 8.4 (#5) |
| Analytics | Listed analytics and data connections include Segment, Mixpanel, PostHog, HubSpot, and Salesforce. | Usage reporting tracks engagement, adoption, saved time and support-cost effects; Clarity Connect 365 adds heatmaps and session recordings. |
| Company history | Frigade says its story began with React onboarding components for checklists, tours, and announcements, and later expanded to Assistant. | The company says it began with SharePoint training in 2005, released VisualSP as a product in 2012 and renamed the company VisualSP in 2015. |
| Guidance | The assistant can answer questions, guide users through workflows on the live screen, or perform actions with Skills. | The platform offers interactive walkthroughs, contextual help, searchable support materials, and customizable training content. |
| Headquarters | San Francisco, California, United States | LinkedIn lists headquarters at 13400 S Route 59, Suite 116, Plainfield, Illinois, United States. |
| Integrations | Listed support and handoff integrations include Zendesk, Intercom, HubSpot, Help Scout, Front, Freshdesk, Salesforce Service Cloud, ServiceNow, and custom ticketing. | Supported applications include Microsoft 365, Dynamics 365, Copilot, Power Platform, Salesforce, HubSpot, Workday, ServiceNow, Jira, NetSuite, SAP, Zendesk, and Zoom. |
| Product | Frigade Assistant is an in-product assistant that learns software by using it and provides answers, live walkthroughs, and help taking action. | VisualSP is a digital adoption platform that provides in-app training, contextual support, and messaging over enterprise web applications. |
| Security | Frigade states that it is SOC 2 Type II certified and GDPR compliant, with US and EU hosting available. | VisualSP says its software holds SOC 2 certification and is hosted in Microsoft Azure. |
Plans
VisualSP
- Adopt365Free
- Standard$6,574 a year
- Enterprise$6,875 a year
- Platinum$15,345 a year
- Clarity Connect 365Price not published
In their own words
VisualSP
VisualSP is a digital adoption platform that provides training, contextual support, and messaging within enterprise web applications. It offers interactive walkthroughs, searchable help materials, contextual guidance, and customizable training content. Its AI Assistant can answer questions from an organization’s own content and policies during a workflow. Analytics capabilities include heatmaps, session recordings, event data, and usage and ROI reporting. Supported applications include Microsoft 365, Dynamics 365, Copilot, Power Platform, Salesforce, HubSpot, Workday, ServiceNow, Jira, NetSuite, SAP, Zendesk, and Zoom. VisualSP works with most browser-based applications, including in-house and custom apps, but its support FAQ excludes desktop applications other than Teams. Extensions are offered for Chrome or Chromium, Microsoft Edge, and Microsoft Teams; other deployment options are available by contacting the company. Adopt365 is a free lightweight extension for help in Microsoft 365 web apps. Enterprise, Platinum, and Clarity Connect 365 pricing is not displayed. The company says the software is SOC 2 certified and hosted in Microsoft Azure.