Frill vs Loops
Frill
frill.co
Loops
loops.soSide by side
| Figure | Frill | Loops |
|---|---|---|
| Price from | $25/mo | $49/mo |
| Free plan | — | Yes |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | Yes |
| API | Yes | Yes |
| Plans published | 4 | 12 |
| Spec score · Indie Hacker Tools | 8.0 (#9) | 8.5 (#4) |
| Integrations | Listed integrations include Jira, Linear, Trello, Slack, Zendesk, Intercom, HelpScout, Zapier, Pabbly Connect, and Integrately; webhooks and an API are also available for custom connections. | The homepage lists integrations including Webhooks, Supabase, Clerk, Zapier, Framer, Make, Segment, Webflow, Stripe, PostHog, and Auth0. |
| Product | Frill is a customer feedback platform for collecting, prioritizing, and sharing feedback through Ideas boards, public Roadmaps, Announcements, and Surveys. | Loops is an email sending platform for SaaS teams covering marketing, product, lifecycle, and transactional email. |
Plans
Loops
- FreeFree
- 1,001–5,000 contacts$49 a month
- 5,001–10,000 contacts$99 a month
- 10,001–15,000 contacts$149 a month
- 15,001–25,000 contacts$199 a month
- 25,001–50,000 contacts$249 a month
- 50,001–100,000 contacts$399 a month
- 100,001–150,000 contacts$599 a month
- 150,001–200,000 contacts$799 a month
- 200,001–300,000 contacts$1,199 a month
In their own words
Frill
Frill is a paid customer-feedback platform for collecting ideas, organizing requests, surveying users, and sharing product progress. Ideas boards let customers submit, vote, and comment; teams can classify ideas by topic or status, merge duplicates, and track feedback. Public Roadmaps show planned work and progress, while Announcements provide changelog-style updates with reactions and comments. Surveys include NPS, CSAT, Idea Polls, Quick Polls, and Open Feedback, embedded in a product and targeted by segment. An embeddable widget combines Ideas, Roadmap, and Announcements in popover, modal, sidebar, or inline styles. A Chrome extension uses AI to turn highlighted text into a titled idea. Integrations include Jira, Linear, Trello, Slack, Zendesk, Intercom, HelpScout, Zapier, Pabbly Connect, and Integrately, with webhooks and an API for custom connections. Frill runs on web, API, and extension platforms. Plans start at $25 a month, and a 14-day trial is available.