Front vs GoatFlow
Front
front.comGoatFlow
goatflow.ioSide by side
| Figure | Front | GoatFlow |
|---|---|---|
| Price from | $25/mo | Free |
| Free plan | — | Yes |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | Yes | — |
| macOS | Yes | — |
| Linux | — | Yes |
| iOS | Yes | — |
| Android | Yes | — |
| API | Yes | Yes |
| Self-hosted | — | Yes |
| Plans published | 3 | 1 |
| Spec score · Help desk software | 9.2 (#4) | 8.3 (#30) |
| API access | Yes | Yes |
| Customer portal | Yes | Customers can submit tickets, track their progress, and view tickets from their organisation. |
| Free plan | No | Yes |
| Help center | Yes | Yes |
| Integrations | Front says it offers more than 160 integrations and lists Salesforce, Pipedrive, Jira, Asana, Trello, GitHub and Zapier among supported connections. | GoatFlow supports LDAP and OIDC/OAuth2.0, including Google, Keycloak, and Azure AD, and connects to external services through REST or SOAP APIs. |
| Shared inbox | Yes | Yes |
| SLA management | Yes | Yes |
| Ticket automation | Yes | Yes |