Front vs Kayako
Front
front.comKayako
kayako.comSide by side
| Figure | Front | Kayako |
|---|---|---|
| Price from | $25/mo | — |
| Free plan | — | — |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | Yes | — |
| macOS | Yes | — |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | Yes |
| Plans published | 3 | 2 |
| Spec score · Ticketing Software | 9.1 (#1) | 8.1 (#15) |
| Spec score · Help desk software | 9.2 (#4) | 8.4 (#26) |
| Spec score · Customer Support Software | 9.1 (#3) | 8.1 (#15) |
| Spec score · Social Media Customer Service Software | 9.1 (#5) | 8.2 (#19) |
| Spec score · Digital Customer Service Platforms | 9.1 (#4) | 8.1 (#14) |
| API access | Yes | Yes |
| Founded | 2013 | 2001 |
| Help center | Yes | Yes |
| Integrations | Front says it offers more than 160 integrations and lists Salesforce, Pipedrive, Jira, Asana, Trello, GitHub and Zapier among supported connections. | Kayako lists Salesforce, Slack, Microsoft Teams, WhatsApp, Shopify, Stripe, Chargebee, Jira, GitHub, LaunchDarkly, and Zapier integrations. |
| Shared inbox | Yes | Yes |
| SLA management | Yes | Yes |
| Ticket automation | Yes | Yes |