Front vs Support Genix
Front
front.comSupport Genix
supportgenix.comSide by side
| Figure | Front | Support Genix |
|---|---|---|
| Price from | $25/mo | $4.92/mo |
| Free plan | — | — |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | Yes | — |
| macOS | Yes | — |
| iOS | Yes | — |
| Android | Yes | — |
| API | Yes | Yes |
| Self-hosted | — | Yes |
| Plans published | 3 | 9 |
| Spec score · Help desk software | 9.2 (#4) | 8.0 (#49) |
| API access | Yes | Yes |
| Customer portal | Yes | Yes |
| Free plan | No | Yes |
| Help center | Yes | Yes |
| Integrations | Front says it offers more than 160 integrations and lists Salesforce, Pipedrive, Jira, Asana, Trello, GitHub and Zapier among supported connections. | The maker lists integrations including WooCommerce, WhatsApp, Slack, Envato, Elite Licenser, Tutor LMS, FluentCRM, BetterDocs, Easy Digital Downloads, WPForms, and webhooks. |
| Ticket automation | Yes | Yes |
| Ticketing | The product includes a ticketing system for tracking, managing and resolving customer inquiries. | The product lists unlimited tickets, agents, and customers, plus ticket transfer, saved replies, file uploads, and agent permissions. |
Plans
Support Genix
- Personal$59 a year
- Developer$99 a year
- Agency$149 a year
- Half-Year Haven$59 a year
- Developer$99 a year
- Agency$149 a year
- Personal$149, paid once
- Agency$199, paid once
- Developer$399, paid once
In their own words
Support Genix
Support Genix has no write-up on Specifiction yet; its figures are above.