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SPECIFICTION
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Front vs SupportPal

Front

front.com

SupportPal

supportpal.com

Side by side

FigureFrontSupportPal
Price from$25/mo$25/mo
Free plan——
Free trialYesYes
Open source——
WebYesYes
WindowsYesYes
macOSYes—
Linux—Yes
iOSYes—
AndroidYes—
APIYesYes
Self-hosted—Yes
Plans published32
Spec score · Ticketing Software9.1 (#1)8.1 (#17)
Spec score · Help desk software9.2 (#4)8.1 (#43)
Free planNoNo
IntegrationsFront says it offers more than 160 integrations and lists Salesforce, Pipedrive, Jira, Asana, Trello, GitHub and Zapier among supported connections.Listed integrations include Blesta, WHMCS, LDAP, SAML, TrackingTime, and Zapier; add-ons include Slack Notifications, Google Translate, and WooCommerce.
SLA managementYesYes

Plans

Front

  • Starter$25 a month
  • Professional$65 a month
  • Enterprise$105 a month

Front pricing →

SupportPal

  • Monthly$29.95 a month
  • Annually$299.95 a year

SupportPal pricing →

In their own words

Front

Front has no write-up on Specifiction yet; its figures are above.

Visit front.com

SupportPal

SupportPal has no write-up on Specifiction yet; its figures are above.

Visit supportpal.com