Front vs Ticksy
Front
front.comTicksy
ticksy.comSide by side
| Figure | Front | Ticksy |
|---|---|---|
| Price from | $25/mo | $0.69/mo |
| Free plan | — | — |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | Yes | — |
| macOS | Yes | — |
| iOS | Yes | — |
| Android | Yes | — |
| API | Yes | Yes |
| Plans published | 3 | 13 |
| Spec score · Help desk software | 9.2 (#4) | 7.6 (#66) |
| Included agent seats | 10 | 1 |
| API access | Yes | Yes |
| Customer portal | Yes | Yes |
| Free plan | No | No |
| Help center | Yes | Yes |
| Integrations | Front says it offers more than 160 integrations and lists Salesforce, Pipedrive, Jira, Asana, Trello, GitHub and Zapier among supported connections. | Ticksy lists Envato Market, Easy Digital Downloads, Themely Marketplace and Freemius for purchase verification. |
| Privacy compliance | Front says it supports GDPR obligations and provides a data-processing addendum. | Ticksy says it adheres to GDPR-EU and GDPR-UK data protection rules. |
| Ticket automation | Yes | Yes |
Plans
Ticksy
- Single Support Agent$9 a month
- 1-3 Support Agents$15 a month
- 4-9 Support Agents$49 a month
- 10+ Support Agents$149 a month
- 14-day trial$1, paid once
- Single Support Agent — annual$8.30 a year
- Single Support Agent — monthly$9 a month
- 1-3 Support Agents — annual$12 a year
- 1-3 Support Agents — monthly$15 a month
- 4-9 Support Agents — annual$40 a year