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SPECIFICTION
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Front vs Ticksy

Front

front.com

Ticksy

ticksy.com

Side by side

FigureFrontTicksy
Price from$25/mo$0.69/mo
Free plan——
Free trialYes—
Open source——
WebYesYes
WindowsYes—
macOSYes—
iOSYes—
AndroidYes—
APIYesYes
Plans published313
Spec score · Help desk software9.2 (#4)7.6 (#66)
Included agent seats101
API accessYesYes
Customer portalYesYes
Free planNoNo
Help centerYesYes
IntegrationsFront says it offers more than 160 integrations and lists Salesforce, Pipedrive, Jira, Asana, Trello, GitHub and Zapier among supported connections.Ticksy lists Envato Market, Easy Digital Downloads, Themely Marketplace and Freemius for purchase verification.
Privacy complianceFront says it supports GDPR obligations and provides a data-processing addendum.Ticksy says it adheres to GDPR-EU and GDPR-UK data protection rules.
Ticket automationYesYes

Plans

Front

  • Starter$25 a month
  • Professional$65 a month
  • Enterprise$105 a month

Front pricing →

Ticksy

  • Single Support Agent$9 a month
  • 1-3 Support Agents$15 a month
  • 4-9 Support Agents$49 a month
  • 10+ Support Agents$149 a month
  • 14-day trial$1, paid once
  • Single Support Agent — annual$8.30 a year
  • Single Support Agent — monthly$9 a month
  • 1-3 Support Agents — annual$12 a year
  • 1-3 Support Agents — monthly$15 a month
  • 4-9 Support Agents — annual$40 a year

Ticksy pricing →

In their own words

Front

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Ticksy

Ticksy has no write-up on Specifiction yet; its figures are above.

Visit ticksy.com