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SPECIFICTION
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Front vs UserDeck

Front

front.com

UserDeck

dev.userdeck.com

Side by side

FigureFrontUserDeck
Price from$25/mo$10/mo
Free plan——
Free trialYesYes
Open source——
WebYesYes
WindowsYes—
macOSYes—
iOSYes—
AndroidYes—
APIYesYes
Plans published34
Spec score · Help desk software9.2 (#4)7.9 (#53)
API accessYesYes
Customer portalYesYes
Free planNoNo
Help centerYesYes
IntegrationsFront says it offers more than 160 integrations and lists Salesforce, Pipedrive, Jira, Asana, Trello, GitHub and Zapier among supported connections.The Conversations page says webhooks can retrieve custom data from third-party systems, including billing products.
Shared inboxYesYes

Plans

Front

  • Starter$25 a month
  • Professional$65 a month
  • Enterprise$105 a month

Front pricing →

UserDeck

  • Starter$10 a month
  • Basic$25 a month
  • Plus$50 a month
  • Pro$100 a month

UserDeck pricing →

In their own words

Front

Front has no write-up on Specifiction yet; its figures are above.

Visit front.com

UserDeck

UserDeck has no write-up on Specifiction yet; its figures are above.

Visit dev.userdeck.com