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SPECIFICTION
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Front vs Zammad

Front

front.com

Zammad

zammad.org

Side by side

FigureFrontZammad
Price from$25/mo—
Free plan——
Free trialYes—
Open source——
WebYes—
WindowsYes—
macOSYes—
iOSYes—
AndroidYes—
APIYesYes
Plans published36
Spec score · Customer Service - Midmarket Software9.2 (#1)6.2 (#28)
Spec score · Help desk software9.2 (#4)6.9 (#90)
Included agent seats105
API accessYesYes
Customer portalYesYes
Founded20132016
Free planNoYes
Help centerYesYes
Shared inboxYesYes
SLA managementYesYes
Ticket automationYesYes

Plans

Front

  • Starter$25 a month
  • Professional$65 a month
  • Enterprise$105 a month

Front pricing →

Zammad

  • Starter v2Price not published
  • Professional v2Price not published
  • Plus v2Price not published
  • BusinessPrice not published
  • EnterprisePrice not published
  • CorporationPrice not published

Zammad pricing →

In their own words

Front

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Zammad

Zammad has no write-up on Specifiction yet; its figures are above.

Visit zammad.org