Chatwoot From $19/mo · Free plan 9.3 Visit 
Zammad
zammad.org
Spec sheet
- Free plan
- YesRead 20 Sep 2026 · zammad.com
- Founded
- 2016Read 28 Sep 2026 · zammad.org
- API access
- YesRead 20 Sep 2026 · zammad.com
- Customer portal
- YesRead 20 Sep 2026 · zammad.com
- Help center
- YesRead 20 Sep 2026 · zammad.com
- Included agent seats
- 5Read 20 Sep 2026 · zammad.com
- Shared inbox
- YesRead 20 Sep 2026 · zammad.com
- SLA management
- YesRead 20 Sep 2026 · zammad.com
- Ticket automation
- YesRead 20 Sep 2026 · zammad.com
Plans and prices
Starter v2 Price not published 5 agents · 10 MB attachments · 20 GB storage Read 20 Sep 2026 · zammad.com
Professional v2 Price not published 35 agents · 35 MB attachments · 50 GB storage Read 20 Sep 2026 · zammad.com
Plus v2 Price not published Unlimited agents · 50 MB attachments · 150 GB storage Read 20 Sep 2026 · zammad.com
Business Price not published 15 service requests · 6-hour maximum response time Read 20 Sep 2026 · zammad.com
Enterprise Price not published 45 service requests · 4-hour maximum response time Read 20 Sep 2026 · zammad.com
Corporation Price not published 95 service requests · 2-hour maximum response time Read 20 Sep 2026 · zammad.com
Where Specifiction places it
- Help desk software#90 of 1016.9
- Customer Service - Midmarket Software#28 of 306.2
Alternatives to ZammadAll alternatives →
Chatwoot From $19/mo · Free plan 9.3 Visit 
Front From $25/mo 9.2 Visit 
Desk365 From $1/mo · Free plan 9.2 Visit 
Freshdesk From $19/mo · Free plan 9.1 Visit 
Znuny From $374.92/mo · Free plan 9.1 Visit 
HelpDesk From $19/mo 9.1 Visit