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SPECIFICTION
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Front vs ZapMail

Front

front.com

ZapMail

getzapmail.com

Side by side

FigureFrontZapMail
Price from$25/mo—
Free plan——
Free trialYesYes
Open source——
WebYesYes
WindowsYes—
macOSYes—
iOSYes—
AndroidYes—
APIYes—
Plans published30
Spec score · Email Collaboration Software9.2 (#3)7.1 (#24)
Spec score · Shared Inbox Software9.2 (#4)7.1 (#30)
AnalyticsFront reports on response time, resolution speed, workload, CSAT and team performance.The product includes team dashboards, custom reports, CSV exports, and webhook and API access for a data warehouse.
EncryptionFront states that data at rest uses AES-256 encryption and data in transit uses TLS encryption.The homepage states that email is protected by TLS in transit and AES-256 at rest, with customer-managed keys on Business.
Founded20132023
IntegrationsFront says it offers more than 160 integrations and lists Salesforce, Pipedrive, Jira, Asana, Trello, GitHub and Zapier among supported connections.The features page describes external actions in automation rules and webhook and API access for analytics data, without naming specific third-party integrations.
Shared inboxesTeams can assign conversations, add internal comments, share drafts, tag messages and collaborate without forwarding email.Teams can route addresses such as support@ and sales@ into shared workspaces, with custom routing rules and team read receipts.

Plans

Front

  • Starter$25 a month
  • Professional$65 a month
  • Enterprise$105 a month

Front pricing →

ZapMail

No plans published.

ZapMail pricing →

In their own words

Front

Front has no write-up on Specifiction yet; its figures are above.

Visit front.com

ZapMail

ZapMail has no write-up on Specifiction yet; its figures are above.

Visit getzapmail.com