| Price from | $188/mo | $200/mo |
| Free plan | — | — |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | — |
| Android | Yes | — |
| API | Yes | — |
| Plans published | 5 | 1 |
| Spec score · Automotive Software | 9.0 (#1) | 7.7 (#10) |
| Spec score · Automotive Repair Software | 9.0 (#3) | 7.7 (#23) |
| Headquarters | Phoenix, Arizona, United States | Ohio, United States |
| Integrations | Official pages name QuickBooks, MOTOR guides, Mitchell 1, telematics and GPS providers, FleetNet America and Interstate Billing Service integrations. | The site lists Stripe, per-shop SMS, Google reviews, Resend transactional email, and CSV migration from systems including Mitchell 1, Tekmetric, Shopware, and Shopmonkey. |
| Payments | Fullbay Payments supports cards, ACH, Apple Pay, Google Pay and buy-now-pay-later through third-party processors including Stripe. | Customers pay through texted Stripe links; Pitlane charges no platform fee, while Stripe’s standard processing fees apply, and there is no in-counter card reader yet. |
| Security | The FAQ states that data in transit uses TLS and stored information is protected behind a firewall. | Pitlane describes row-level shop data isolation, encryption at rest and in transit, HTTPS with TLS 1.2+, and two-factor sign-in; its own SOC 2 audit is not complete. |
| Support | Fullbay lists phone, website chat, and email support, and says it offers onboarding and lifetime support. | Support is by email at [email protected], and the pricing page says email support replies the same business day. |