FullSession vs Fullstory
FullSession
fullsession.io
Fullstory
fullstory.comSide by side
| Figure | FullSession | Fullstory |
|---|---|---|
| Price from | $49/mo | Free |
| Free plan | Yes | Yes |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | Yes |
| Plans published | 7 | 6 |
| Spec score · Session Replay Software | 9.2 (#3) | 8.9 (#5) |
| Analytics | Its feature set includes heatmaps, funnels, user journeys, goals and conversions, dashboards, form analytics, and frustration signals. | Fullstory Analytics includes dashboards, journey maps, conversion funnels, user segments and cohorts, mobile analytics, session replay, heatmaps, guides and surveys, and sentiment signals. |
| Company facts | LinkedIn lists FullSession as privately held, founded in 2020, headquartered in Derby, Kansas, with 11–50 employees. | LinkedIn lists Fullstory as privately held, founded in 2014, headquartered in Atlanta, Georgia, with 501–1,000 employees. |
| Company legal name | Crunchbase identifies the legal entity as FullSession, Inc. | Crunchbase identifies the legal entity as FullStory, Inc. |
| Heatmaps | Heatmaps visualize clicks, scrolling and interaction concentration on individual pages. | Heatmap tooling includes scroll maps, click maps and conversion maps. |
| Integrations | Native connectors are listed for HubSpot, Intercom, Segment, Optimizely, Zapier and Shopify; BigCommerce connectors and other integrations can be built on request. | Fullstory offers an out-of-the-box partner ecosystem, an open API, webhooks, JavaScript and HTTP APIs, plus data-layer capture for analytics platforms. |
| MCP extensibility | The FullSession MCP server provides read and write access for AI clients and is included from Growth upward. | Fullstory provides an MCP connection for AI clients such as Claude Code, Cursor, ChatGPT and Codex to query behavioral data. |
| Privacy controls | Masking and blocking occur in the visitor browser before capture so protected values are not sent to FullSession. | Privacy tooling masks or excludes sensitive data at the browser or device before transmission, with consent, deletion, export and configurable privacy rules. |
| Rating on GetApp | 0.0 out of 5 from 0 reviews. | 4.6 out of 5 from 67 reviews |
| Rating on Trustpilot | 3.8 out of 5 from 2 reviews. | 2.6 out of 5 from 4 reviews |
| Session replay | The tracker records DOM changes, clicks, taps, scrolling, navigation, console errors and network requests for replay. | The platform reconstructs users’ web and mobile experiences so teams can inspect interactions and friction after the session. |
Plans
FullSession
- FreeFree
- Free (web)Free
- Growth$49 a month
- Growth (web, 10,000 sessions/mo)$49 a month
- Professional$349 a month
- Professional (web, 100,000 sessions/mo)$349 a month
- EnterprisePriced on request
Fullstory
- FullstoryFreeFree
- FullstoryFreeFree
- AdvancedPriced on request
- BusinessPriced on request
- Data DirectPriced on request
- EnterprisePriced on request
In their own words
FullSession
FullSession is a digital experience intelligence platform that connects user behavior, friction, and feedback across web and mobile. It provides session replay and live viewing; mobile sessions can show screens, gestures, logs, errors, and network activity. Analytics include heatmaps, funnels, user journeys, goals and conversions, dashboards, form analytics, and frustration signals. Lift AI ranks issues by predicted business impact, estimates conversion lift, and measures results against a baseline after release. Named integrations and installation routes include HubSpot, Intercom, Segment, Optimizely, Zapier, Shopify, BigCommerce, Wix, WordPress, and Google Tag Manager. FullSession says sensitive inputs are masked and blocked in the visitor’s browser before reaching its service. Its security information lists TLS 1.2+ in transit, encryption at rest, tenant separation, SSO and MFA for administrators, and role-based access. Free includes 1,000 sessions per month, two seats, one domain, and 30 days of retention; Lift AI is excluded. Growth costs $49 a month and includes a 14-day free trial.
Fullstory
Fullstory is a behavioral analytics platform for businesses examining customer experiences across websites, web apps, and mobile apps. It brings together session replay, heatmaps, watched elements, tabbed browsing, and developer tools. Analytics features include dashboards, journey maps, conversion funnels, user segments and cohorts, mobile analytics, guides and surveys, and sentiment signals. Fullcapture collects behavior from web and mobile apps into a single stream processed on the server. Mobile replay reconstructs sessions from draw instructions rather than screenshots and supports iOS, Android, Flutter, React Native, and Cordova/Capacitor. Teams can add custom event data through webhooks and JavaScript or HTTP APIs. Privacy controls allow captured elements to be masked or excluded, using either non-technical rules or code-first controls. A new account's 14-day trial includes up to 5,000 sessions, two weeks of replay and analytics retention, and 20 user seats. FullstoryFree lists 30,000 sessions, 10 seats, and one-year replay and analytics retention; its price is not listed. If its monthly session limit is exceeded, existing sessions remain accessible, but new ones stop until the next cycle or an upgrade.