FullSession vs Mouseflow
FullSession
fullsession.ioMouseflow
mouseflow.comSide by side
| Figure | FullSession | Mouseflow |
|---|---|---|
| Price from | $49/mo | $25/mo |
| Free plan | Yes | Yes |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | — |
| Android | Yes | — |
| API | Yes | Yes |
| Plans published | 7 | 9 |
| Spec score · Session Replay Software | 9.2 (#3) | 8.8 (#8) |
| Headquarters | 212 E Stone Path St, Derby, KS 67037, United States | Copenhagen, Denmark |
| Heatmaps | Heatmaps visualize clicks, scrolling and interaction concentration on individual pages. | Mouseflow provides click, scroll, geo, attention, movement, interactive and friction heatmaps. |
| Installation | Web installation uses a JavaScript snippet, Google Tag Manager or NPM, with a verification step in setup. | Installation normally consists of adding a JavaScript snippet before the closing body tag; plugins and integrations are also available. |
| Integrations | Native connectors are listed for HubSpot, Intercom, Segment, Optimizely, Zapier and Shopify; BigCommerce connectors and other integrations can be built on request. | The integration catalog lists 42 integrations, including Google Analytics, Google Tag Manager, Adobe Analytics, AB Tasty, Shopify, Google Ads, Salesforce, Slack and Microsoft Teams. |
| Intended users | FullSession says it is built for product, growth, engineering, and customer experience teams working on revenue-critical digital experiences. | Mouseflow describes use cases for marketing, CRO, ecommerce, UX and design, and analytics teams seeking to understand visitor behavior and improve conversions. |
| Privacy | FullSession says sensitive inputs are masked and blocked in the visitor’s browser before protected values reach its service. | Mouseflow says it masks IP addresses automatically and stores EU customer data within the EU. |
| Product | FullSession describes itself as an AI-native digital experience intelligence platform that links user behavior, friction, and feedback across web and mobile. | Mouseflow tracks clicks, mouse movement, scrolls, forms, and page content as visitors browse a website, then sends the data to its platform. |
| Rating on Capterra | 0.0 out of 5 from 0 reviews. | 4.7 out of 5 from 122 reviews. |
| Rating on G2 | 5 out of 5 from 1 review; G2 says there are not enough reviews to provide buying insight. | 4.6 out of 5 from 690 reviews. |
| Rating on GetApp | 0.0 out of 5 from 0 reviews. | 4.7 out of 5 from 122 reviews. |
| Rating on Trustpilot | 3.8 out of 5 from 2 reviews. | 2.8 out of 5 from 3 reviews. |
| Security | The security page lists TLS 1.2+ in transit, encryption at rest, tenant segregation, SSO and MFA for admin access, and role-based least privilege. | Mouseflow says its data centers are ISO 27001 and SOC 1 Type II certified, with PCI DSS compliance, and its US data center meets HIPAA standards. |
| Session replay | The tracker records DOM changes, clicks, taps, scrolling, navigation, console errors and network requests for replay. | The platform recreates individual visitor sessions in video-style playback, including clicks, scrolling and other interactions. |
| Support | The pricing page lists a dedicated onboarding specialist for Professional and Enterprise, and priority support and an SLA for Enterprise. | Official materials advertise live chat and email support, with priority support and customer-success-manager options on higher tiers. |
Plans
FullSession
- FreeFree
- Free (web)Free
- Growth$49 a month
- Growth (web, 10,000 sessions/mo)$49 a month
- Professional$349 a month
- Professional (web, 100,000 sessions/mo)$349 a month
- EnterprisePriced on request
Mouseflow
- FreeFree
- Essential$25 a month
- Advanced$109 a month
- Premium$319 a month
- FreeFree
- Essential$25 a month
- Advanced$109 a month
- Premium$319 a month
- EnterprisePriced on request
In their own words
FullSession
FullSession is a digital experience intelligence platform that connects user behavior, friction, and feedback across web and mobile. It provides session replay and live viewing; mobile sessions can show screens, gestures, logs, errors, and network activity. Analytics include heatmaps, funnels, user journeys, goals and conversions, dashboards, form analytics, and frustration signals. Lift AI ranks issues by predicted business impact, estimates conversion lift, and measures results against a baseline after release. Named integrations and installation routes include HubSpot, Intercom, Segment, Optimizely, Zapier, Shopify, BigCommerce, Wix, WordPress, and Google Tag Manager. FullSession says sensitive inputs are masked and blocked in the visitor’s browser before reaching its service. Its security information lists TLS 1.2+ in transit, encryption at rest, tenant separation, SSO and MFA for administrators, and role-based access. Free includes 1,000 sessions per month, two seats, one domain, and 30 days of retention; Lift AI is excluded. Growth costs $49 a month and includes a 14-day free trial.
Mouseflow
Mouseflow records website visitor behavior, tracking clicks, mouse movement, scrolls, forms, and page content. Its platform includes session replay, heatmaps, friction detection, conversion funnels, journey analytics, form analytics, and feedback surveys. Mouseflow says it records all sessions without sampling, and includes rage-click detection and mobile capture. Ask Mina lets users ask questions about behavioral data, while Mina Insights surfaces patterns and friction. Integrations listed include Adobe Analytics, Google Analytics, Google Tag Manager, AB Tasty, Shopify, and Google Ads. Setup can use a JavaScript snippet before the closing body tag, with plugins and integrations also available. Mouseflow says its data centers are ISO 27001 and SOC 1 Type II certified, with PCI DSS compliance, and that its US data center meets HIPAA standards. It says IP addresses are masked automatically and EU customer data is stored in the EU. The free plan includes 500 sessions per month; paid plans include stated session and retention limits. When a monthly session allowance runs out, tracking stops until refill or upgrade.