Fullview Cobrowsing vs LiveCall
Fullview Cobrowsing
fullview.io
LiveCall
livecall.jpSide by side
| Figure | Fullview Cobrowsing | LiveCall |
|---|---|---|
| Price from | — | Free |
| Free plan | — | Yes |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | — | Yes |
| macOS | — | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | — | Yes |
| Plans published | 1 | 4 |
| Spec score · Video Customer Support Software | 7.9 (#12) | 8.8 (#4) |
| Implementation | Teams add a lightweight script to their web application, and the pricing page says most teams are up and running within a day. | The maker says LiveCall can be set up by adding a link to a website and describes implementation as possible in as little as three days. |
| Integrations | Fullview lists Zendesk, Intercom, Salesforce, and HubSpot integrations for starting sessions from helpdesk workflows. | LiveCall can connect with a company's app or other systems through API and data integrations; Google Analytics tracking can also be embedded. |
| What it does | Fullview lets support agents see and guide customers inside a website or web app in real time. | LiveCall is a browser-based online customer-service platform for video, audio and text communication between businesses and customers. |
Plans
LiveCall
- FreeFree
- EnterprisePriced on request
- ProPriced on request
- StandardPriced on request
In their own words
Fullview Cobrowsing
Fullview Cobrowsing has no write-up on Specifiction yet; its figures are above.
LiveCall
LiveCall is a video calling platform for B2C services, with distinct roles for users, staff, and administrators. The maker presents it for online customer service, remote support, unattended counters, signage, on-site inspections, and identity verification. Customers can start calls in a computer or smartphone browser without downloading an app. Calling features include video and audio, real-time operator availability, automatic routing, screen sharing, chat, and file sending. Reservation tools cover configurable menus, staff assignment, proxy booking, questionnaires, and automatic email reminders. Administrators can manage staff, reservations, products, sales, branding, and call monitoring, then download call, user, reservation, and sales data as CSV or Excel. Recording, monitoring, setup support, and group calls are optional features. LiveCall connects with company apps and other systems through API and data integrations; Google Analytics tracking can also be embedded. The free plan includes one service URL and one user account. Standard and Pro allow unlimited URLs and accounts, with monthly fees depending on their number.