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SPECIFICTION
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Fullview Cobrowsing

fullview.io

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Spec score 7.9 #12 of 26 in Video Customer Support Software

Spec sheet

What it does
Fullview lets support agents see and guide customers inside a website or web app in real time.Read 7 Oct 2026 · fullview.io
Integrations
Fullview lists Zendesk, Intercom, Salesforce, and HubSpot integrations for starting sessions from helpdesk workflows.Read 7 Oct 2026 · fullview.io
Maker
Fullview says it was founded in 2021.Read 7 Oct 2026 · fullview.io
Agent control
Agents can click, point, highlight, and take control to help customers complete tasks, while customers can regain control instantly.Read 7 Oct 2026 · fullview.io
Implementation
Teams add a lightweight script to their web application, and the pricing page says most teams are up and running within a day.Read 7 Oct 2026 · fullview.io
Inbound requests
Customers can send cobrowsing requests to an agent dashboard queue.Read 7 Oct 2026 · fullview.io
Integration availability
Fullview lists Freshdesk and Jira integrations as coming soon on its integrations page.Read 7 Oct 2026 · fullview.io
No customer install
Customers can join cobrowsing without downloading software, installing an extension, or using a meeting link or code.Read 7 Oct 2026 · fullview.io
Privacy controls
The product page says sensitive customer information can be masked and customers control when sessions start.Read 7 Oct 2026 · fullview.io
Security and compliance
Fullview's pricing page states it is SOC 2 and GDPR compliant, hosts data on AWS in EU or US regions, and encrypts session data in transit and at rest.Read 7 Oct 2026 · fullview.io
Session recordings
Fullview says it can automatically record cobrowsing sessions for review, training, issue reproduction, and developer handoff.Read 7 Oct 2026 · fullview.io
Supported browser context
The product page says cobrowsing works across desktop and mobile browser experiences.Read 7 Oct 2026 · fullview.io
Troubleshooting
Agents can access browser console logs and network data during cobrowsing sessions.Read 7 Oct 2026 · fullview.io
Who it is for
Fullview describes cobrowsing use by customer support, customer success, technical support, and onboarding teams.Read 7 Oct 2026 · fullview.io

Plans and prices

Custom plan Priced on request Quote based on team size and monthly session volume; cobrowsing, session replays, console data, helpdesk integrations, privacy controls and data masking included Read 7 Oct 2026 · fullview.io

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Where Specifiction places it

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