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LiveCall

Video Customer Support Software

Free planFree trialAndroidAPIiOSWeb
Visit site Alternatives
7.5#2 of 27Freefree plan
The LiveCall homepage

Overview

LiveCall is ranked #2 of 27 in video customer support software on Specifiction. It runs on Android, API, iOS, Web. There is a free plan. A free trial is offered.

LiveCall plans and pricing

All plans
Free Free 1 service URL · 1 user account livecall.jp · 3 Oct 2026
Standard Not published Unlimited service URLs and accounts; monthly fee varies by number of URLs and accounts livecall.jp · 3 Oct 2026
Enterprise Not published API and data integrations · Individual customizations available livecall.jp · 3 Oct 2026
Pro Not published Unlimited service URLs and accounts; monthly fee varies by number of URLs and accounts livecall.jp · 3 Oct 2026

Compared on video customer support software

Free plan
Yeslivecall.jp
Screen sharing
Yeslivecall.jp
Co-browsing
Yeslivecall.jp
Video recording
Yeslivecall.jp
Customer platforms
web_mobilelivecall.jp

Facts

Product
LiveCall is a video calling platform designed for B2C services, with separate user, staff, and administrator roles.livecall.jp · 3 Oct 2026
Use cases
The maker presents LiveCall for online customer service, remote support, unattended counters, signage, on-site inspections, and identity verification.livecall.jp · 3 Oct 2026
Browser access
Customers can start calls from a browser on a computer or smartphone without downloading an app.livecall.jp · 3 Oct 2026
Calling
Features include video and audio calls, real-time operator availability, automatic call routing, screen sharing, chat, and file sending.livecall.jp · 3 Oct 2026
Scheduling
The reservation features include configurable menus, staff assignment, proxy booking, booking questionnaires, and automatic email reminders.livecall.jp · 3 Oct 2026
Management
Administrators can manage staff, reservations, products, sales, branding, and call monitoring, and download call, user, reservation, and sales data as CSV or Excel.livecall.jp · 3 Oct 2026
Optional features
The pricing page lists recording, monitoring, setup support, and group calls as optional features.livecall.jp · 3 Oct 2026
Integrations
LiveCall can connect with a company's app or other systems through API and data integrations; Google Analytics tracking can also be embedded.livecall.jp · 3 Oct 2026
Security
The maker says LiveCall encrypts communications with SSL/TLS, scans for vulnerabilities during system updates, and continuously monitors the service.livecall.jp · 3 Oct 2026
Certifications
The maker states that Spinshell holds ISO/IEC 27001 and ISO/IEC 27017 certifications for the relevant security management scope and LiveCall cloud service.livecall.jp · 3 Oct 2026
Implementation
The maker says LiveCall can be set up by adding a link to a website and describes implementation as possible in as little as three days.livecall.jp · 3 Oct 2026
Free trial
The maker advertises a free trial to try LiveCall features, but does not state a trial duration on the opened pages.livecall.jp · 3 Oct 2026

Company

Founded
2006livecall.jp · 23 Sept 2026
Headquarters
Tokyo, Japanlivecall.jp · 23 Sept 2026

Best LiveCall alternatives

See all 12
Zoho Assist Free plan AndroidiOSLinuxMacWeb $10/mo8.3 XMReality Remote Guidance Free trial AndroidapiiOSLinuxMac $35/mo7.4 Blitzz Visual Remote Assistance Free trial AndroidapiiOSMacWeb $175/mo7.3 Median Free plan apiself-hostedWeb $25/mo7.2 RemoteCall AndroidiOSLinuxMacWeb $40.84/mo7.0 Cobrowse.io AndroidapiiOSMacself-hosted $1.50/mo6.9

Where it ranks on Specifiction

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Sources