Fullview Cobrowsing vs SightCall Remote Visual Support
Fullview Cobrowsing
fullview.ioSightCall Remote Visual Support
sightcall.comSide by side
| Figure | Fullview Cobrowsing | SightCall Remote Visual Support |
|---|---|---|
| Price from | — | — |
| Free plan | — | — |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | — | Yes |
| macOS | — | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | — | Yes |
| Plans published | 1 | 4 |
| Spec score · Video Customer Support Software | 7.9 (#12) | 8.4 (#6) |
| Integrations | Fullview lists Zendesk, Intercom, Salesforce, and HubSpot integrations for starting sessions from helpdesk workflows. | Official integrations include Salesforce, Microsoft Dynamics, Zendesk, ServiceNow, SAP Field Service Management, Genesys, NICE, Microsoft Teams, Outlook and RealWear devices. |
| What it does | Fullview lets support agents see and guide customers inside a website or web app in real time. | SightCall Remote Visual Support connects customers, technicians and experts through live video, AR and real-time collaboration for remote troubleshooting. |
Plans
SightCall Remote Visual Support
- SightCall InsightsPriced on request
- SightCall Remote Visual SupportPriced on request
- SightCall Xpert KnowledgePriced on request
- SightCall Xpert Knowledge StandalonePriced on request
In their own words
Fullview Cobrowsing
Fullview Cobrowsing has no write-up on Specifiction yet; its figures are above.
SightCall Remote Visual Support
SightCall Remote Visual Support has no write-up on Specifiction yet; its figures are above.