Galantis WhatsApp vs Kanal
Galantis WhatsApp
whatsapp.galantis.comKanal
getkanal.comSide by side
| Figure | Galantis WhatsApp | Kanal |
|---|---|---|
| Price from | $19/mo | €89/mo |
| Free plan | Yes | — |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | Yes |
| API | — | Yes |
| Plans published | 10 | 4 |
| Spec score · WhatsApp Marketing Software | 8.9 (#9) | 7.6 (#28) |
| Campaigns | Campaigns target live Shopify segments and support rich WhatsApp message formats. | Merchants can sync Shopify and Klaviyo segments and send targeted WhatsApp campaigns measured per order. |
| Headquarters | Antwerp, Belgium | Paris, France |
| Integrations | The listing identifies Galantis Connect, Meta Catalog, WhatsApp, WhatsApp Chat, WhatsApp for Business and WhatsApp Marketing as related integrations or connections. | Kanal lists Shopify, Klaviyo, Gorgias, Loyoly, Splio, Zendesk, Crisp, Recharge and PrestaShop integrations; the pricing page marks Splio as coming soon. |
| Shared inbox | Incoming conversations can be assigned, prioritized and resolved by teams while showing Shopify customer context. | The shared inbox shows Shopify order context beside conversations and supports assignment, tags and quick replies. |
| Support | App support is provided by DigiFist. | Business and Agency plans list a dedicated account manager; the Shopify App Store listing says app support is provided by KANAL SAS and that direct support in English is not offered. |
Plans
Galantis WhatsApp
- FreeFree
- Additional support agent add-on$19 a month
- Back-in-stock Starter add-on$19 a month
- Back-in-stock Growth add-on$39 a month
- Starter$39 a month
- Chat Inbox Solo add-on$49 a month
- Back-in-stock Scale add-on$79 a month
- Growth$79 a month
- Scale$179 a month
- Enterprise$399 a month
In their own words
Galantis WhatsApp
Galantis WhatsApp is a web platform for Shopify stores that run targeted WhatsApp campaigns, recover abandoned carts, send restock alerts and manage customer replies. Campaigns can use live Shopify segments and rich WhatsApp message formats. Automations can trigger messages after cart abandonment, repeat purchases or inactivity, while Galantis AI can turn a prompt into an automation connected to Shopify data. Incoming messages become structured conversations in a shared inbox where teams can assign, prioritize and resolve them with Shopify customer context. The app syncs customers, segments, products and conversation context with Shopify and works with Meta Catalog. The free plan costs nothing and includes 20 platform credits, one automation flow, one campaign per month, up to 100 contacts and 50 inbox messages. Paid plans start with Starter at $39 a month, with a 7-day free trial listed. The app supports English, Turkish and Dutch. DigiFist provides support and says it does not sell personal data. Customers are responsible for following applicable laws, Meta and WhatsApp policies, and opt-in requirements when messaging.