Galantis WhatsApp vs Sinch Engage

Galantis WhatsApp is a web platform for Shopify stores that run targeted WhatsApp campaigns, recover abandoned carts, send restock alerts and manage customer replies. Campaigns can use live Shopify segments and rich WhatsApp message formats. Automations can trigger messages after cart abandonment, repeat purchases or inactivity, while Galantis AI can turn a prompt into an automation connected to Shopify data. Incoming messages become structured conversations in a shared inbox where teams can assign, prioritize and resolve them with Shopify customer context. The app syncs customers, segments, products and conversation context with Shopify and works with Meta Catalog. The free plan costs nothing and includes 20 platform credits, one automation flow, one campaign per month, up to 100 contacts and 50 inbox messages. Paid plans start with Starter at $39 a month, with a 7-day free trial listed. The app supports English, Turkish and Dutch. DigiFist provides support and says it does not sell personal data. Customers are responsible for following applicable laws, Meta and WhatsApp policies, and opt-in requirements when messaging.

Sinch Engage provides businesses with a platform for SMS campaigns and two-way customer messaging. Campaign tools include scheduled messages, workflow automations, templates, contact management, and personalization. Teams can use a shared inbox and assign conversations. Listed channels include SMS, MMS, and RCS, with social add-ons for WhatsApp, Facebook Messenger, and Instagram Messenger. The Messages API is a REST API for sending and receiving SMS and MMS, scheduling messages, tracking delivery, and handling replies. Listed integrations include HubSpot, Salesforce, Shopify, BigCommerce, NetSuite, ActiveCampaign, Microsoft Dynamics, Adobe Campaign, Epic, Zapier, and Workato. Its iOS and Android app supports messaging, team assignments, and push notifications, but is limited to active plan users; Basic-only and trial-only accounts cannot use it, and new accounts cannot be created there. The 14-day trial requires no credit card, but is limited to platform exploration and test messages to yourself. Pricing starts at $99/mo; taxes are excluded, and carrier fees and some integration or Meta channel charges may apply.