Galantis WhatsApp vs Waki
Galantis WhatsApp
whatsapp.galantis.comWaki
waki.inSide by side
| Figure | Galantis WhatsApp | Waki |
|---|---|---|
| Price from | $19/mo | ₹699/mo |
| Free plan | Yes | — |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | Yes |
| API | — | Yes |
| Plans published | 10 | 3 |
| Spec score · WhatsApp Marketing Software | 8.9 (#9) | 7.2 (#44) |
| Integrations | The listing identifies Galantis Connect, Meta Catalog, WhatsApp, WhatsApp Chat, WhatsApp for Business and WhatsApp Marketing as related integrations or connections. | Waki connects to Meta WhatsApp Business API and supports direct CRM syncing; its privacy policy names Meta/WhatsApp, Cashfree payments, and hosting providers as third parties. |
| Support | App support is provided by DigiFist. | The company About page states 24/7 support; paid plans list community support for Chhotu, email support for Professional, and priority support for Enterprise. |
Plans
Galantis WhatsApp
- FreeFree
- Additional support agent add-on$19 a month
- Back-in-stock Starter add-on$19 a month
- Back-in-stock Growth add-on$39 a month
- Starter$39 a month
- Chat Inbox Solo add-on$49 a month
- Back-in-stock Scale add-on$79 a month
- Growth$79 a month
- Scale$179 a month
- Enterprise$399 a month
In their own words
Galantis WhatsApp
Galantis WhatsApp is a web platform for Shopify stores that run targeted WhatsApp campaigns, recover abandoned carts, send restock alerts and manage customer replies. Campaigns can use live Shopify segments and rich WhatsApp message formats. Automations can trigger messages after cart abandonment, repeat purchases or inactivity, while Galantis AI can turn a prompt into an automation connected to Shopify data. Incoming messages become structured conversations in a shared inbox where teams can assign, prioritize and resolve them with Shopify customer context. The app syncs customers, segments, products and conversation context with Shopify and works with Meta Catalog. The free plan costs nothing and includes 20 platform credits, one automation flow, one campaign per month, up to 100 contacts and 50 inbox messages. Paid plans start with Starter at $39 a month, with a 7-day free trial listed. The app supports English, Turkish and Dutch. DigiFist provides support and says it does not sell personal data. Customers are responsible for following applicable laws, Meta and WhatsApp policies, and opt-in requirements when messaging.