Galantis WhatsApp vs WatsBerry

Galantis WhatsApp is a web platform for Shopify stores that run targeted WhatsApp campaigns, recover abandoned carts, send restock alerts and manage customer replies. Campaigns can use live Shopify segments and rich WhatsApp message formats. Automations can trigger messages after cart abandonment, repeat purchases or inactivity, while Galantis AI can turn a prompt into an automation connected to Shopify data. Incoming messages become structured conversations in a shared inbox where teams can assign, prioritize and resolve them with Shopify customer context. The app syncs customers, segments, products and conversation context with Shopify and works with Meta Catalog. The free plan costs nothing and includes 20 platform credits, one automation flow, one campaign per month, up to 100 contacts and 50 inbox messages. Paid plans start with Starter at $39 a month, with a 7-day free trial listed. The app supports English, Turkish and Dutch. DigiFist provides support and says it does not sell personal data. Customers are responsible for following applicable laws, Meta and WhatsApp policies, and opt-in requirements when messaging.

WatsBerry is web-based WhatsApp marketing and automation software for businesses in India, with WhatsApp, built-in email, Instagram DM, and Messenger support. It uses Meta Embedded Signup with the official WhatsApp Cloud API; WatsBerry says it is a Meta Verified Technical Provider. Businesses can run broadcast campaigns, use templates and personalized variables, and configure rule-based bots or AI chatbots. The shared Team Inbox supports chat assignment and labels or tags, with human handoff for AI FAQ conversations. AI FAQ answers draw on Bot Knowledge, and questions with low confidence or missing knowledge can route to a fallback or a person. Shopify-connected stores can track campaign purchases, ROAS, delivery, opens, and clicks. Integrations include Shopify, WooCommerce, Slack, CleverTap, Google Reviews, Trustpilot, JudgeMe, Razorpay, and PayU. Plans include a 14-day free option after invite, Starter at ₹1,599/mo, Pro at ₹2,999/mo, and Growth at ₹5,999/mo; GST is extra on the paid monthly plans. Organizations can connect Shopify or WooCommerce, but not both, and abandoned-cart recovery is Shopify-only in the current release.